GPM Learning and Development, Instructional Design and Training Specialist (Remote/Flexible)

The GPM Learning and Development, Instructional Design and Training Specialist leads the curriculum design and authoring for Global Product Monitoring. Collaborating closely with Departmental Leadership, this role develops and facilitates comprehensive training programs. Responsibilities include deploying and facilitating training for both existing and new processes, ensuring consistency in materials and processes, and coordinating with other departments to ensure seamless training deployment.

Responsibilities:

• Evaluate existing curriculum & redesign for retention and engagement

• Lead training for new employees in Global Product Monitoring

• Collaborate with department leaders and subject matter experts to develop comprehensive training programs

• Deploy and facilitate training sessions for existing and new processes

• Evaluate training effectiveness and recommend improvements

• Stay updated on process updates to ensure training materials remain current

• Participate in training needs analysis for new and updated processes

• Contribute to calibration and quality evaluations for training materials and instructions

• Identify opportunities and gaps in training curriculum

• Facilitate onboarding and continuous development training for Global Product Monitoring team members

• Develop material related to complaint awareness and internal reporting process for delivery to other functions in the organization

• Perform other duties as needed or required

Education and Experience:

• Bachelor’s degree in education or Instructional Design preferred

• 3-5 years of experience with Instructional Design and curriculum development

Preferred Skills and Competencies:

• Advanced skill authoring courses in multiple platforms including Articulate 360 and PowerPoint

• Basic knowledge of diabetes as a disease state is preferred

• Excellent verbal, written, and interpersonal communication skills

• Demonstrated ability to build effective internal relationships

• Strong organizational skills

• Experience mentoring, coaching, or training team members

• Prior experience training in a Post Market Surveillance environment preferred

• Experience in medical device or clinical training industry

• Prior experience with a Learning Management System (LMS)

• Working knowledge of Microsoft Suite

• Stress management skills and ability to function effectively in a fast-paced environment

• Flexibility, diagnostic information gathering, analytical thinking, initiative, self-confidence, and customer orientation

• Ability to align customer and business needs for outstanding outcomes

• Ability to generate and maintain accurate records

Travel and Physical Requirements

• Able to perform duties in a virtual environment as needed in a remote setting

• Requires sitting and standing associated with a normal office environment

• Willingness and ability to travel as needed for team events or uptraining

• International travel up to 10% of the time

• Possible overseas travel

• Lightweight lifting may be required

NOTE: This position is eligible for 100% remote working arrangements (may work from home/virtually 100%; may also work hybrid on-site/virtual as desired). #LI-Remote  

Additional Information: