Product Manager - Appliance & Infrastructure (USA/Remote)

About us:

At Articul8 AI, we relentlessly pursue excellence and create exceptional AI products that exceed customer expectations. We are a team of dedicated individuals who take pride in our work and strive for greatness in every aspect of our business. We believe in using our advantages to make a positive impact on the world and inspiring others to do the same.

Job Description:

We are seeking an experienced and strategic Product Manager to lead the development, integration, deployment, and expansion of our AI platform across multiple infrastructures. As the Product Manager for Appliance and Infrastructure initiatives, you will define and execute the product vision, strategy, and roadmap, ensuring scalable, secure, and reliable solutions that meet business and customer needs. Collaborating closely with cross-functional teams, including engineering, DevOps, software architecture, and operations, you will drive enterprise-level outcomes that transform customer experiences. If you're a creative problem solver with a passion for delivering impactful results, we'd love to have you on our team.

Qualifications:

• Bachelor’s degree or equivalent practical experience.

• At least five years of experience with containerization technologies such as OpenShift, Linux, Kubernetes, Docker, RedHat technologies as either a product manager or a Solutions/DevOps architect as well as multiple Cloud Platforms.

• Ability to translate hardware limitations into software design consideration, scaling appliances and understanding what goes into designing hardware-integrated solutions.

• Demonstrated understanding of the techniques and methods of modern product discovery and product delivery.

• Track record of successfully launching, managing and scaling software products across multiple servers and clusters.

• Familiarity with cloud and on-prem infrastructure for large-scale deployments.

• Passion for innovation, technology, and creating exceptional user experiences.

• Aptitude to learn multiple functional areas of business – engineering, program / project management, finance, sales, marketing.

• Demonstrated ability to figure out solutions to hard problems with many constraints, using sound judgement to assess risks, and to lay out arguments in a well-structured, data-informed, written narrative.

• Proven ability to engage with engineers, designers, and company leaders in a constructive and collaborative relationship.

• Strong analytical skills with the ability to interpret data and make informed decisions.

• Excellent communication, leadership, and stakeholder management skills.

• Experience with Generative AI or AI / ML centric products are desirable, but not required.

Responsibilities:

• Product Roadmap: Define and prioritize features and enhancements based on business & technical objectives, market research, customer research and feedback. Develop and maintain product roadmaps, timelines, and release plans.

• Product Development: Lead product development lifecycle from concept to launch, including gathering requirements, creating user stories, and managing sprints. Develop detailed product requirements documents (PRDs) and user stories, outlining functional specifications, user flows, and acceptance criteria.

• Product Strategy: Develop strategies for scaling appliances from a single server to large clusters, considering hardware and infrastructure constraints such as CPU cores, memory, and interconnects in large-scale deployments for cloud and on-prem deployments.

• Guide software development teams in making hardware-conscious decisions that impact performance and scalability.

• Stay up to date with the latest advancements in hardware, including accelerators, and high-performance computing trends.

• Risk Management: Accountable for ensuring that the product capabilities are valuable and viable. The product manager is also responsible for collaborating with product technologists, applied research and engineering teams to address feasibility and usability risks.

  • Value risk (will people buy it, or choose to use it?)

  • Usability risk (can users figure out how to use it?)

  • Feasibility risk (can we build it with the time, skills, and technology we have?)

  • Business Viability risk (will this solution work for the various dimensions of our business?)

  • Metrics & Analysis: Define key performance indicators (KPIs) to measure the success of product features and capabilities, track metrics, and use data-driven insights to iterate and improve. Analyze product usage data, customer feedback, and market trends to identify areas for improvement and optimization. Generate actionable insights and recommendations to inform product strategy and drive continuous improvement.

• Stakeholder Management: Communicate product roadmap, progress, and updates effectively to stakeholders at all levels and solicit feedback to drive continuous improvement.

• Customer Experience: Champion customer experience by ensuring that our products deliver value to our customers. Collaborate with customer success teams to understand customer needs, goals, and challenges, and to identify opportunities for product adoption and expansion. Partner with customer success teams to develop and execute customer engagement and retention strategies that drive long-term customer value and loyalty.

By joining our team, you become part of a community that embraces diversity, inclusiveness, and lifelong learning. We nurture curiosity and creativity, encouraging exploration beyond conventional wisdom. Through mentorship, knowledge exchange, and constructive feedback, we cultivate an environment that supports both personal and professional development.

Your future experience at Articul8 will include continuous learning and growth opportunities as we embark on an exciting journey to disrupt the status quo. If you're excited about joining a team that's passionate about making a difference, we want to hear from you.

If you're ready to join a team that's changing the game, apply now to become a part of the Articul8 team. Join us on this adventure and help shape the future of Generative AI in the enterprise.