Installation Engineer

Overview:

Installation Engineers, your next big adventure awaits! Join us and see your work make a monumental impact on millions of lives. This is your chance to shine!

TISTA associates enjoy above Industry Healthcare Benefits, Remote Working Options, Paid Time Off, Training/Certification opportunities, Healthcare Savings Account & Flexible Savings Account, Paid Life Insurance, Short-term & Long-term Disability, 401K Match, Tuition Reimbursement, Employee Assistance Program, Paid Holidays, Military Leave, and much more!

• Prepare reports required for tracking progress as required.
• Prepare correspondence, memoranda, reports and related documents as required by ITOPS IO Standards or other directives provided by the Government COR/VAPM.
• Work with various groups - facility groups, IT professionals, project managers and the VA Client.
• Conduct inventory tasks on a regular basis.
• Adhere to task order specifications and established policies and procedures by report any noted discrepancies to the COR, Government VAPM, or management.
• Document/confirm the current environment and configuration.
• Efficiently troubleshoot connectivity issues in the data center and/or to telecommunication rooms.
• Works under the direction of the VAPM to achieve day-to-day objectives with significant impact on operation results and/or project objectives.
• Responsible for project asks as assigned within the technical area.
• Responsible for following VA process and procedures within the technical area.
• Executes deployment or decommissioning of simple and complex IT systems and network hardware.

• Must be proficient in the operation of Microsoft based products (i.e. MS Office 365)
• Must have prior experience in installing copper/fiber cabling (including terminating) and racking/stacking IT equipment in a data center environment.
• Experience with use of ticketing system, such as Service Now.
•  Has experience in a variety of deployment environments and execute based on written and verbal instruction.
• Must be able to produce high quality technical documents (technical writing skills)

Education:

• Bachelor’s degree in computer science, electronics engineering or related technical discipline and 5+ years’ work experience
• Eight (8) years of additional relevant experience may be substituted for education (13 years total)

Clearance: 

• The ability to pass a Tier 2/Moderate Background Investigation 

Location:

• Department of Veteran's Affairs (100% On-site)
• Monday - Friday  (8:00 AM - 4:30 PM CST Time)

• Hines Information Technology Center (HITC)

5000 S Fifth Avenue,

Hines, IL 60141