Job description

Description

This is us

Kaltura’s (NYSE:KLTR) mission is to power any video experience for any organization – live, on-demand, or real-time. We not only want to make using video simpler, but we also want to better people’s lives through video. Founded in 2006, Kaltura is now a global leader in the video market with millions of people using our products daily to teach, learn, watch, connect, and collaborate. Among our customers, you’ll find more than 1000 global, well-known organizations.

15+ years since starting the company, we continue to foster a diverse and collaborative work environment where everyone gets a say. Our team is currently 700+ people, and we’re still growing. We have offices in New York, London, Singapore, and Tel Aviv, but our technology is all in the cloud.

Kaltura has a fast-paced environment where initiative is always encouraged. Together with our hybrid work model and flexible state of mind, you get the right conditions for creative juices to flow freely. Thanks to our long line of products, cultivation of rich collaborative culture and care for each Kalturian, you’ll never run out of room to grow and evolve.

If you don't meet 100% of the requirements below - that's okay, nobody's perfect! We believe in hiring people, not just a list of skills. We encourage you to apply if you think this is a role that would make you excited about coming to work every day.

Requirements

The role:

We are looking for a talented Jira Administrator to join our team at Kaltura. As the Jira Administrator, you will be responsible for managing and supporting our Atlassian suite including: Jira, Confluence, Tempo, eazyBI and more, ensuring they are optimized to meet the needs of our users and teams. This is a key role that supports multiple departments and helps improve efficiency and collaboration across the company.

The day-to-day

Serve as the primary point of contact for all Jira, Confluence & Tempo related tickets and requests.
Configure, maintain, and troubleshoot Jira projects, workflows, permissions, schemes and Automations.
Administer Confluence spaces, templates, and permissions to enhance knowledge-sharing and collaboration.
Manage and configure Tempo for time tracking and reporting, ensuring proper integration with Jira.
Monitor system performance, ensure data integrity, and implement regular updates and backups.
Collaborate with stakeholders to gather requirements and implement solutions to streamline workflows.
Stay up-to-date with new features, best practices, and updates

Ideally, we’re looking for:

2+ years of experience as a Jira Administrator, including advanced Jira configuration, troubleshooting and automation.
Proficiency in managing permissions, automations, workflows, and custom fields in Jira.
Strong knowledge of Confluence administration and structure.
Familiarity with Tempo and eazyBI, including configuration and report generation.

These would also be nice: