Operations Analyst

Symetra has an exciting opportunity to join our team as an Operations Analyst!

About The Role

You will be responsible for Operations functions involving new and in-force products. Maintains a high degree of initiative and an in-depth knowledge of products, operations and the Symetra organization. Works independently on day-to-day activities, documentation of new and existing processes, and possesses the ability to lead a project and/or remediation to successful completion.

What You'll Do In This Role

• Create, analyze and maintain procedures and processes, identify and implement ideas for improved efficiency.
• Lead and facilitate operations-based projects that will focus on system changes, process improvements, remediations, product enhancements and launches, legal and compliance updates, and other core operational functions.
• System support and testing, responsible for User Acceptance Testing for new and existing system enhancements for your functional area and product line.
• Provide technical training support and daily production support as needed for both internal and external teams.
• Operational duties include but are not limited to analysis of contracts and/or agreements, reporting and metrics, analytics, and auditing in support of measuring group operations productivity and effectiveness and in support of internal business partners, including but not limited to Finance, Sales, Compliance, Law, Business Analysts, and other internal business partners.
  
  

What We Offer You

“If you want to invest in yourself and build a career, this is a great place to work. If you don't want to put in the effort to learn the industry and become a student of the business (it takes real effort!), there are easier places to work.” Cris H. - AVP Internal Sales, Training and Development

“Symetra is inclusive of all employees regardless of their personal differences.” Darrell J. - Actuary III

“Symetra values learning. Symetra has so many resources - whether that is the Student of the Business courses, sponsorship of professional certifications, or just individual employees being so willing to teach and answer questions.” Felicia D. - Financial Reporting Lead Senior Analyst

Benefits And Perks

We don’t take a “one-size-fits-all” approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.

• Flexible full-time or hybrid telecommuting arrangements
• Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
• Paid time away including vacation and sick time, flex days and ten paid holidays
• Give back to your community and double your impact through our company matching
• Want more details? Check out our Symetra Benefits Overviewopens a pdf file
  
  

Compensation

Hourly Salary Range: $ 26.30- $ 43.87 plus eligibility for annual bonus program

Who You Are

• Strong leadership and project management skills.
• Excellent oral/written communication, customer service, and interpersonal skills.
• Strong planning, ability to prioritize, organizational skills.
• Detail orientation with high level of accuracy.
• Ability to learn and apply a complex set of rules and guides.
• Ability to multi-task and deliver results in a fast-paced, deadline driven environment.
• Demonstrate initiative and self-motivation skills, Strong technical skills and knowledge of Microsoft applications, Word, Excel and Access and Adobe Acrobat
• High School diploma or equivalent experience required
  
  

We empower inclusion.

At Symetra, we aspire to be the most inclusive insurance company in the country we’re building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspectives, and removing barriers.

We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here.

Creating a world where more people have access to financial freedom.

Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we’re guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they’re buying, and we design products—and operate our company—to stand the test of time. We’re committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom.

For More Information About Our Careers Visit

https://symetra.eightfold.ai/careers

Work Authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.