SR Manager, Brand & Communications

🔥 ARE YOU READY TO LEAD THE WAY IN BRAND & COMMUNICATIONS? 🔥

What is the role?

As the Senior Manager of Brand & Communications, you will be a public face of our brand. You’ll play a critical role in shaping and amplifying our company’s voice, driving brand awareness, and fostering strong customer relationships.

You’ll work across all channels to ensure our message resonates with both potential and current customers, while also leading and motivating a team to execute impactful campaigns.

This is a hands-on leadership position, perfect for someone who is excited about being at the forefront of brand-building and communications strategy. You’ll blend creativity, communication, and strategic thinking to drive both brand growth and customer engagement.

What You'll Focus On?

• Customer Communications: Develop clear, engaging, and tailored messaging that speaks directly to the needs of our diverse customer base, driving engagement and retention.
• PR & Media: Design and execute innovative PR campaigns to increase brand visibility, securing press mentions and media placements across key industry platforms such as podcasts, webinars, and press releases.
• Partnerships: Cultivate and grow strategic partnerships to expand our reach and strengthen brand influence.
• Content Creation: Lead the production of engaging content (blogs, videos, podcasts, webinars) that showcases the value of our product and educates potential customers.
• Website & Engagement: Oversee the website’s content strategy, ensuring it aligns with brand standards and fosters user engagement.
• Brand Integrity: Ensure that all communications are consistent with our brand guidelines, maintaining a strong and authentic brand presence across all platforms.
• Team Leadership: Manage and inspire a dynamic team of brand and communications professionals to achieve key objectives while promoting a collaborative and innovative environment.

Your Key Objectives

• Increase brand awareness through targeted campaigns, driving more signups from trials and demos.
• Execute on the new Zanda branding, and secure media mentions and placements across top industry channels, amplifying our brand visibility.
• Drive community engagement through interactive content and communication initiatives.
• Boost feature adoption and build customer confidence through clear and engaging training materials.
• Strengthen our partner program and ensure mutual growth with strategic partnerships.
• Establish Zanda as a leader in the AU market and increase traction in US & UK.

What We're Looking For?

• Education: Bachelor’s degree in Marketing, Communications, or a related field (or equivalent experience).
• Experience: Proven experience in brand management, communications, and PR roles, ideally within a SaaS or healthtech environment.
• Team Leadership: Experience managing and motivating a team, with a hands-on approach to executing campaigns.
• SaaS/Startup Experience: Comfortable working in a fast-paced, dynamic startup environment.
• Expert Communication: Strong written and verbal communication skills with the ability to translate complex technical concepts into simple, engaging content.
• PR & Media Savvy: Demonstrated ability to manage PR campaigns and build strong relationships with media and influencers.
• On-Camera Comfort: Comfortable creating video content and engaging with the public on camera.
• Creativity & Innovation: A creative thinker with a knack for generating new ideas and executing innovative campaigns.
• Bonus: Experience or connections within the allied health industry or private health practices to better relate with our market.

Who You Bring?

• Energetic, positive, and action-oriented with a passion for driving brand success.
• A natural champion who thrives on building excitement and rallying the team.
• Extroverted and engaging, excited to connect with customers and partners.
• Results-driven with a keen ability to multitask and meet deadlines in a fast-paced environment.
• Adaptable and open to new ideas, always looking for ways to improve and innovate.

Why Join Us?

• Be part of a mission-driven company transforming healthcare through innovative technology.
• Lead and inspire a talented team while shaping the future of our brand.
• Work in a collaborative, fast-paced, and dynamic environment with ample room for personal and professional growth.
• Competitive along with opportunities for career development and the flexibility to work remotely with a global team!
• Work-from-home while growing professionally, working alongside talented colleagues, and making a difference to allied healthcare practices.

Why you’ll LOVE working at Zanda Health…

If you’re ready to bring your energy, creativity, and leadership skills to a fast-growing company that’s changing the future of healthcare, we want to hear from you! Apply today and help us continue to build Zanda into a brand that resonates with our customers and stands out in the healthtech space.

When you join Zanda Health, you’ll benefit from perks like;

✅ Work from Anywhere

There are no offices at Zanda Health as we’ve been a distributed team long before everyone else caught on. We look for the best people around the world – not just those who live within a 1 hour commute. If you like working from home, or really from anywhere, you’ll find a bunch of like-minded people here.

✅ Paid Time Off

There’s no sense in working all the time – we believe everyone needs balance and we want you to have enough time to do other things that enrich your life. We offer all of our permanent team members 30 days of paid time off and we expect you to take it.

✅ Flexibility

Need to get the kids to school or want to do a gym class in the middle of the day? No problem. We need you to be available for some agreed core hours to work with your colleagues and cover our service requirements, but other than that your time is yours.

✅ Competitive Pay

We aim to work with the best people – wherever and whoever they are. We know this comes at a business cost, but we consider this an investment in the company’s future. We offer competitive pay and we want all team members to feel well-rewarded for their contribution.

✅ Results Driven

At Zanda Health, we detest bureaucracy and we strive to keep the focus on building and supporting great software that will help our customers (and in turn, help more of their clients). There are no pointless meetings, forms, or other impediments in your way. As we grow, we aim to stay agile – in every way.

✅ Learning & Growth

We’re big supporters of personal growth and development and our team is constantly learning and upskilling themselves in many different areas. Innovation is a big part of our culture and we welcome new ideas from everyone.

✅ Inspiring Team

We truly love our team at Zanda Health and we hope you will too. We’re a bunch of unique individuals from all kinds of backgrounds with a vast array of specialist skills and interests. Although we work remotely, the team works closely together and we also make time to know and support each other.

✅ Meaningful Work

We’re constantly getting feedback from customers that are relieved to have found Zanda Health. In many cases, they refer to us as a ‘life saver’ or a ‘game changer’, and it feels great to be part of something that helps people get the healthcare support they need. See our customer feedback here.

About Zanda

Zanda Health is a leading healthcare practice management system used in Australia, New Zealand, the United Kingdom, the United States and Canada.

Our mission is simple: To provide health practitioners with the ultimate Practice Management Software that makes running a health practice easier and more rewarding.

Zanda Health’s customer base is growing and we need smart, passionate people to join our team and help take us to the next level. We’re looking for people who are genuinely excited to help health practitioners do their work, and be part of a globally distributed team

As a healthcare company, we care about our workforce just as much as our clients and their patients. You will enter a fun, inclusive workplace with a dedicated and driven team.

We are still a relatively small business, but self-funded and growing strongly. This is an exciting time to be at Zanda Health – we have some great plans for the future and many challenging things to work on. We hope you’ll consider joining our team and being part of our story!

See more information about Careers at Zanda Health Here.

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