Job description

As part of our Commercial division, our sales operation team serves as the centre of excellence on process, order management, and client-facing financial matters.

What you'll be doing

Commercial Operations Associates plays a meaningful role, working with colleagues across the organization to handle orders from proposals through billing. This includes inventory management, contracting, maintaining sales order data, resolving billing and revenue questions, and providing superb client service to internal and external clients.

Reporting to the Director or Sales Operations, this position is critical to the success of our media business, and will give you a foundation in sales operations, sales process, sales strategy, sales technology, and sales life cycle management.

Experience that will put you ahead of the curve

A desire to problem solve scalable processes that increase revenue
An outstanding customer service ethic with an eye for business
Digital experience, excel skills (can maintain complex spreadsheets)
Bachelor’s degree with exceptional academic record
Entry level experience required - ideal for someone post academic studies with a keen interest in a Sales or Media focused role
Experience with any relevant internships or customer facing roles during your studies or prior to applying is desirable
Media or publishing company experience is desirable but not essential

What's in it for you

The expected range for this role is $40,000 - $50,000

… Plus more great perks, which include;

Uncapped leave, because we trust you to manage your workload and time
When we hit our targets, enjoy a share of our profits with a bonus
Refer a friend and get rewarded when they join Future
Wellbeing support with access to our Colleague Assistant Programmes
Opportunity to purchase shares in Future, with our Share Incentive Plan

Internal job family level C8

This is a Remote based role. Future US is currently eligible to hire in 34 states, these include,

Alabama, Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, and Kentucky.

Who are we…

We’re Future, the global leader in specialist media. With over 3,000 employees working across 200+ media brands, Future is a prime destination for passionate people worldwide looking to consume trusted, expert content that educates and inspires action - both online and off - through our specialist websites, magazines, events, newsletters, podcasts and social spaces.

We’ve got ambitious plans that further build on our growth momentum and unlock new opportunities – and we’re looking for driven people who want to be a part of it!

Our Future, Our Responsibility - Inclusion and Diversity at Future

We embrace and celebrate diversity, making it part of who we are.

Different perspectives spark ideas, fuel creativity, and push us to innovate. That’s why we’re building a workplace where everyone feels valued, respected, and empowered to thrive.

When it comes to hiring, we keep it fair and inclusive, welcoming talent from every walk of life. It’s not just about what you bring to the table — it’s about making sure the table has room for everyone.

Because a diverse team isn’t just good for business. It’s the Future.

Find out more about Our Future, Our Responsibility on our website.

Please let us know if you need any reasonable adjustments made so we can give you the best experience!

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