Job description

We are seeking a full-time professional to join our team and support our Customer Relationship Management (CRM) system. The Specialist will be responsible for maintaining CRM systems and assisting with training, reporting, and problem-solving. The ideal candidate is confident in customer-facing collaboration with clients, partners and sales agents. Excellent oral and written communication skills are important as well as the ability to organize work using Microsoft Office Suite.

Requirements

Responsibilities:

Maintain and manage CRM systems, working with providers, partners, clients, and agents.
Plan and coordinate meetings and training sessions.
Attend weekly team meetings and contribute to discussions.
Draft and distribute emails, memos, letters, and forms.
Assist in preparing and analyzing regularly scheduled reports.

Qualifications & Skills:

Strong technical aptitude with experience in CRM tools.
Proficiency in Microsoft Office Suite, especially Excel and PowerPoint.
Excellent written and verbal communication skills.
Strong organizational and multitasking abilities.
Exceptional time management and attention to detail.
Problem-solving skills and a proactive approach.
Strong customer service and support mindset.

Benefits

Medical, Paid Time Off (PTO), and 401K
Office equipment provided.
Work-from-home flexibility.
Access to Customer Relationship Management tools.

We offer a competitive, performance-based compensation package, cutting-edge technology, and comprehensive training and support. If you’re an organized, tech-savvy professional with a passion for CRM and client interaction, we’d love to hear from you!

Submit your resume for consideration today.

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