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Online Service Quality Reviewer

Remote: 
Full Remote
Work from: 
Germany

Aspire nexus logo
Aspire nexus
51 - 200 Employees
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Job description

About the Role:

We are looking for Online Service Quality Reviewers to assess digital customer service experiences and provide insights for improvement. Your feedback will help companies optimize their support services and ensure high-quality customer interactions. This is a remote and flexible opportunity with earnings based on completed reviews.

Responsibilities:
  • Review and assess customer service interactions via chat, email, and phone
  • Provide feedback on response times, professionalism, and problem resolution
  • Identify opportunities to enhance the overall customer service experience
  • Participate in structured service quality assessments
What We Offer:
  • Competitive pay per completed review
  • Fully remote work with a flexible schedule
  • Opportunities to collaborate with service-focused businesses
  • No prior experience required, training is provided

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

User FeedbackCustomer AnalysisProblem Management

Other Skills

  • Critical Thinking
  • Detail Oriented
  • Communication
Are you interested?

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