Sr Manager, Communications

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

If you want to make a difference, Rite Aid is the right place.

While Rite Aid is big, it still feels small — you and your work are never lost in the crowd. You know the leaders, and they recognize your impact. Teams are tightly knit and agile. Small groups, courageous enough to meet our goals in new ways. You can take your work, your team, or your business to the next level without being slowed down by a ton of process or layers of approval. For anyone with intent to grow, you can reinvent yourself in a new role or take on a new challenge while helping us reinvent Rite Aid and innovate our industry.

Wherever you work in the Rite Aid family, your diverse perspectives and fierce commitment enable us to deliver on the promise of ’whole health for life’ for communities around our country.

And that makes the biggest difference of all.

Job Summary

Responsibilities

• Develop, manage, and execute an internal communications strategy to ensure the delivery of announcements, programs, projects, and events, and drive associate engagement.

• Lead the development of written and visual content that resonates with audiences, including corporate, field, front-end, pharmacy and distribution center associates. Develop storytelling strategies, leveraging associate-driven content where possible.

• Lead the planning, production and scripting of internal events, including virtual town halls, conferences, store operations updates and in-person leadership meetings.

• Manage the development and distribution of crisis and change management communications.

• Lead and manage content delivered via the corporate intranet (theHUB), including the development and deployment of new features.

• Oversee the editorial content calendar for internal communications, ensuring timely delivery and alignment with strategic priorities.

• Lead the development of corporate communications strategies aimed at positioning Rite Aid as a thought leader in the retail pharmacy sector. Oversee media relations, including crafting press releases, developing key messaging and managing relevant media inquiries.

• Supervise and provide leadership to the Manager of Internal Communications and the Sr. Manager of Video and Events Production, fostering a culture of collaboration and supporting their professional growth and development.

• Translate complex company initiatives into concise, digestible content that aligns with business goals and strategy. Establish and nurture relationships with senior leaders, advising on communication strategies and tactics. Support the Chief Communications and Corporate Affairs Officer in executive thought leadership to amplify leadership visibility.

Qualifications

EDUCATION REQUIREMENTS

Education Level

Area of Specialization (Marketing, Finance, Pharmacy, Engineering/IT, etc)

Required or Preferred

Bachelor Degree

communications, journalism, broadcasting

Required

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge, Skills and Abilities

Required or Preferred

Ability to partner with senior leaders across different teams

Required

Strong facilitation and project management skills.

Required

An intelligent and articulate individual who can relate to people at all levels of an organization and possesses excellent communication skills.

Required

Ability to maintain the highest standards of confidentiality and to work with a high degree of integrity.

Required

Demonstrated ability to manage multiple priorities and deadlines.

Required

A decisive individual who possesses a strategic focus as well as an operational, implementation and detail-oriented perspective

Required

WORK EXPERIENCE

Experience

Areas of Experience (Pharmacy, Compliance, E-commerce, Retail, etc)

Required or Preferred

10 years of experience in broadcasting or communications

Required

5 years of experience in project management

Preferred

Fair Chance Act

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the California Fair Chance Act, we will consider qualified applicants with a criminal history. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if we identify a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage.

For more detailed information around city/state required notices, click here to access a list of disclosures.

Los Angeles County Applicants : 

Pursuant to the Los Angeles County Fair Change Ordinance, we will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Link - https://opportunity.lacounty.gov/wp-content/uploads/2024/03/FCO-FAQ-Final-Updated-with-Recommendations.pdf

New Jersey Law Against Discrimination (LAD)

The New Jersey Law Against Discrimination (LAD) prohibits unlawful employment discrimination based on an individual's race, creed, color, national origin, nationality, ancestry, age, sex (including pregnancy), familial status, marital/civil union status, religion, domestic partnership status, affectional or sexual orientation, gender identity and expression, atypical hereditary cellular or blood trait, genetic information, liability for military service, and mental or physical disability (including perceived disability, and AIDS and HIV status). 

New Jersey Applicants: 

Rite Aid performs pre-employment background checks on every applicant and utilizes the following databases to continuously monitor all associates:

Federal exclusions database - https://oig.hhs.gov/exclusions/

N.J. Treasurer’s exclusions database - https://www.state.nj.us/treasury/revenue/debarment/index.shtml

New Jersey Office of the State Comptroller Medicaid Fraud Division Ineligible Provider Report – https://nj.gov/comptroller/doc/nj_debarment_list.pdf

N.J. Division of Consumer Affairs licensure databases – https://newjersey.mylicense.com/verification/

N.J. Department of Health and Senior Services licensure database – https://www.nj.gov/health/healthfacilities/certification-licensing/ Certified nurse aide and personal care assistant registry (if applicable) – https://www.healthguideusa.org/nursing_aide_license_lookup.htm

Indiana Applicants:

It is unlawful for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

Maryland Applicants: 

Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector test or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100.

Massachusetts Applicants:

I understand that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Rhode Island Applicants:

Rite Aid is subject to Chapters 29-38 of Title 28 of the General Laws of Rhode Island, and is therefore covered by the state’s workers’ compensation law.

Drug-Free Workplace Policy

Note to All Applicants Regarding Rite Aid’s Drug-Free Workplace Policy: Rite Aid maintains a strict policy prohibiting illegal drug activity and using, being under the influence of, or possessing illegal drugs and/or alcohol during the Work Day as well as on Company Property as defined in Rite Aid’s Drug-Free Workplace Policy. Rite Aid conducts post-offer pre-employment drug testing of all job candidates. Additionally, the Company conducts drug and/or alcohol testing in certain pre-promotion, reasonable suspicion, and post-accident scenarios along with drug loss investigations unless expressly prohibited by law. You have the right to refuse to submit to testing; however, a refusal to submit to a test when asked will result in the withdrawal of a conditional offer of employment or termination of employment. All records relating to drug tests shall be kept confidential. A copy of the policy is available from hiring management upon request.

Applicant Statement

I certify that the above statements are true and complete. I understand that the making of false statements or omitting information in this Application or in any resume or other materials submitted in connection with this application will be grounds for disqualification from employment or immediate discharge upon discovery thereof. I further understand that unless specifically altered by a written employment contract, executed by an officer of the Company, my employment will be terminable at will, either by myself or Rite Aid, at any time, with or without cause and with or without prior notice. I authorize Rite Aid to verify all education, training and professional licensure/certifications claimed by me and to secure from my former employers and references information concerning my professional accomplishments, salary, work characteristics, ability and reasons for leaving. Every conditional offer of employment with Rite Aid is subject to a criminal background check to determine his or her suitability for the position. Applicants will be required to sign an authorization to perform a criminal background check only if the applicant receives a conditional offer of employment and I understand that I will be required to submit to a drug test in accordance with Rite Aid policy. In compliance with the federal Immigration Reform and Control Act, I certify that, if hired, I will provide, within three (3) business days from the date my employment begins, proof of my identity and eligibility for employment in the United States.

EEO Statement

Rite Aid is an equal opportunity employer and is committed to cultivating a diverse work environment where individual differences are appreciated and respected. It is our policy, through responsible management, to recruit, hire, train, and promote associates regardless of their race, color, national origin, religion, sex, sexual orientation, disability, age, or any other basis protected by state or federal law. The objective of this policy is to ensure conformity with the principles of equal opportunity employment when making employment decisions and administering compensation, benefits, transfer, and social and recreational programs. Rite Aid prohibits unlawful retaliation against any person who reports harassment or discrimination.