iTech AG is a technology consulting firm that helps federal, state and private organizations streamline their operations by modernizing their systems and processes. Our goal is to turn organizations into more efficient versions of themselves, so they can achieve better, faster and more predictable results. Founded in 2008, our firm began with a small core team eager to help organizations embrace agility to thrive in today's digital world. Since then, our team has grown significantly, and our capabilities have evolved too. Today, our services include: • Management Consulting • Agile Transformation • Portfolio, Program & Project Management • Digital Platforms • Digital Innovations • Cloud & Infrastructure • Cybersecurity In 2015, iTech AG was certified as an 8(a) disadvantaged small business by the U.S. Small Business Administration. This enabled us to develop a stronger presence in the federal market by enabling agencies to procure our services quickly and efficiently. In the past, we’ve completed numerous large-scale projects for our customers, including: • Moving 80,000 users over to Office 365 • Building a Supply Chain Asset Management system that manages over 21,700 tons of commodities every quarter • Rationalizing, migrating, and modernizing or retiring over 14,000 applications and databases • Supporting and maintaining over $62 million of federal IT budget Our customers trust us with complex projects thanks to our commitment to four key values. Because we’re innovative and versatile, we find new ways to solve problems using the latest technologies, methodologies and business practices. And because we’re people-first and customer-centric, our skilled and enthusiastic team goes above and beyond to get results for the organizations we partner with.

Job description

Description

OVERVIEW

iTech AG is looking for an MQ / Middleware Systems Engineer to provide key input and support in technical designs for various projects for our federal government customer.

ROLES AND RESPONSIBILITIES

Report to the MQ/Middleware Task Lead.
Provide 24x7x365 support via an on-call rotation for integration support across all Middleware components, including networking and supported application interfaces.
Support configuration, administration, and troubleshooting of ActiveMQ, Apache Kafka, and other middleware solutions.
Support and maintain ActiveMQ brokers, queue managers, and clustering configurations.
Assist in the automation of operations and maintenance functions using scripting and orchestration tools.
Perform patching, upgrades, and security hardening for ActiveMQ and related middleware components.
Support application teams in troubleshooting messaging-related issues, conduct root cause analysis (RCA), and optimize performance.
Engage with ActiveMQ vendors and the open-source community for technical support as required.
Maintain task and project tracking in Jira and/or ServiceNow.
Provide on-call incident response and change request support following approved procedures, collaborating with the Enterprise Operations Center (EOC), application owners, and technical SMEs as needed.
Other duties as assigned.

MINIMUM QUALIFICATIONS

5 to 10 years of experience in Messaging and Middleware technologies.
5+ years of hands-on experience in ActiveMQ, Apache Kafka, or other message queuing systems.
5+ years of experience in incident, problem, and change management support for 24x7 infrastructure operations.
5+ years of experience in 2nd/3rd line IT support or middleware project delivery.
5+ years of experience working with middleware technologies, Java-based messaging, or similar platforms.
2+ years of programming experience with languages such as Java, C, C++, or similar products.
1+ years of experience in scripting and automation (e.g., Bash, Korn Shell, Python, or PowerShell).
Strong knowledge of XML and JSON configuration and layout.

EDUCATION AND CERTIFICATIONS