E-Commerce Assistant

Requirements

Role Name: E-commerce Assistant/Specialist

Schedule:

• Full-time, flexible hours Monday to Friday with 4-hour core period for meetings (UAE timezone)
  

Client Timezone: Gulf Standard Time (UAE)

Client Overview

Join a dynamic, globally-operating e-commerce startup that’s revolutionizing the way physical products are sold online. With a seven-year track record of success on Amazon, we’re now expanding our horizons to conquer new e-commerce frontiers. Our innovative approach combines cutting-edge digital strategies with a robust international supply chain, connecting quality products from China to eager customers across the United States and beyond.

As a fully remote organization, we embrace a culture of flexibility, creativity, and continuous innovation. Our diverse team spans multiple countries and time zones, offering you the opportunity to collaborate with talented professionals from around the world. We’re not just selling products; we’re building a global e-commerce empire, and we need your expertise to help us grow.

Job Description

Are you ready to dive into the fast-paced world of e-commerce and make a real impact? We’re seeking a versatile and ambitious E-commerce Assistant/Specialist to join our expanding team. This role is perfect for someone who thrives in a dynamic startup environment and is excited by the prospect of wearing multiple hats. You’ll be at the forefront of our expansion beyond Amazon, playing a crucial role in managing our online presence across various platforms.

From coordinating social media campaigns to optimizing our supply chain, you’ll be involved in every aspect of our e-commerce operations. You’ll work directly with our leadership team, contributing to strategic decisions that will shape the future of our business. If you’re passionate about e-commerce, have a knack for problem-solving, and are eager to grow with a company that’s pushing the boundaries of online retail, this is your chance to shine.

Responsibilities

• Spearhead our expansion onto new e-commerce platforms, applying your expertise to optimize listings and drive sales growth
  
• Orchestrate engaging social media campaigns, collaborating with freelance specialists to boost our brand presence and customer engagement
  
• Manage our complex supply chain, liaising with suppliers in China and overseeing logistics to US fulfillment centers
  
• Analyze key performance metrics across all platforms, providing actionable insights to inform our strategic direction
  
• Deliver exceptional customer service, managing inquiries and streamlining our returns process to ensure customer satisfaction
  
• Adapt swiftly to changing priorities, contributing your skills wherever they’re needed most in our fast-paced environment
  
• Participate in brainstorming sessions and strategic planning, bringing fresh ideas to drive our business forward
  

Requirements

• 1-3 years of hands-on experience in e-commerce, ideally across multiple platforms
  
• Proven track record in managing social media campaigns and basic analytics
  
• Understanding of physical product logistics and supply chain management, particularly for products shipped from China to US fulfillment centers
  
• Excellent communication skills in English, with the ability to collaborate effectively in a remote setting
  
• Demonstrated ability to work independently and thrive in a startup environment with changing priorities
  
• Comfort with ambiguity and a proactive approach to problem-solving
  
• Familiarity with e-commerce platforms such as Amazon, Shopify, or WooCommerce
  
• Strong analytical skills and the ability to translate data into actionable strategies
  
• Enthusiasm for learning new skills and technologies as our business evolves
  
• Ability to manage time effectively across different time zones and meet deadlines consistently
  

Join us in shaping the future of global e-commerce. If you’re ready for a role that offers endless opportunities for growth and the chance to make a significant impact, we want to hear from you!