Inside Sales Executive, Select Small Commercial

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

What Will You Do?

• Identify and develop a flow of new customers that fit our profile and exceed our production goal Understand specific industry characteristics of each segment including key needs and buying patterns and use effectively in positioning our products, platform, and services.
• Create sales call plans and conduct effective virtual sales calls with assigned agents to drive the consistent new business flow required to meet financial and sales call targets.
• Develop annual agency sales plan, negotiate financial goals with individual agencies and create actionable plans to achieve growth goals.
• Work with an assigned agency plant to achieve new business growth, mix of business, retention and profit targets. Segments agents accordingly to opportunity.
• Own the execution of the Select Business Development Process and Best Practices.
• Understand the small business insurance market and trends. Collect competitive intelligence and uses industry and agency knowledge to maximize outcomes.
• Develop expertise in Travelers small Business products, platforms and services. Differentiate Travelers from our competitors. Apply knowledge to position solutions for our agents.
• Work collaboratively with internal business partners to provide an outstanding customer experience, manage pipeline and execute on sales plans.
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• Bachelors degree preferred.
• 2 years of marketing or sales experience in the Property & Casualty insurance industry (agency/carrier) preferred.
• Exceptional verbal and written skills, listening skills and virtual presentation skills; ability to establish rapport and build relationships via phone.
• Effectively utilizes available office technology and internet applications (Work Queue; MS Suite; SE Toolbox, Lync, etc.).
• Select/Enterprise Knowledge: Demonstrates and applies knowledge of appetite; product; platform and Agency Compensation as well as Enterprise support services (Service Center, Claims, Billing, etc.).
• Motivated self-starter who is organized and has the ability to prioritize opportunity.
• Sales/ Sales Management: Develops short and long term action plans based on analysis of relevant data; demonstrates exceptionally strong Professional Selling Skills; knows when and how to apply consultative and transactional sales skills.
• Collaboration and Relationship Management & Resiliency: Ability to build and sustain long term productive internal and external relationships; ability to effectively deal with pressure, work related issues in professional and positive manner.
• Influence the Sale: Ability to effectively influence internally and externally; ability to convince agents to represent and promote Travelers products and services.
• Agency Management: Thoroughly understands agency business and behaviors; develops flow required to achieve annual goals; advising and consulting to agency constituents to develop mutually beneficial outcomes.
• Adapting to Change: Adapting to changing situations, restructuring tasks and priorities as changes occur within business unit.
• Decision Making: Uses resources, and data to make fact based decisions in a timely and efficient manner.
• Financial and Business Acumen: Demonstrates market knowledge; territory awareness (including headroom opportunities and competitor strengths & weaknesses).
• Integrity: Upholding a high standard of ethics and professionalism in all actions.

What is a Must Have?

• High School Diploma or GED required.