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Senior Business Operations Associate, Clinical

extra holidays - fully flexible

Remote:

Full Remote

Salary:

90 - 118K yearly

Experience:

Mid-level (2-5 years)

Work from:

United States

Offer summary

Qualifications:

3 years of experience in business operations, Experience in automating manual processes, Proficient in Google Sheets, Preferred skills in Hubspot workflows.

Key responsabilities:

Create scalable systems and workflows
Track metrics against clinical OKRs
Identify innovations for quality and efficiency

Grow Therapy Scaleup http://growtherapy.com

201 - 500 Employees

See all jobs

Job description

About us:

Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others.

What You'll Be Doing:

We’re looking for a Sr. Business Operations Associate. This position works closely with the Clinical team on initiatives and projects to monitor performance, validate outcomes, identify improvement opportunities that can be leveraged strategically, clinically and operationally. You’ll be part of a remote-friendly team of clinicians and operations team members, reporting directly to our Sr. Manager of Business Operations, Clinical. Your responsibilities will include:

Create scalable systems, automations, workflows and operational processes to support clinical quality operations
Track and maintain metrics to monitor progress against clinical OKRs
Identify and implement innovations to maximize quality, speed and efficiency of the Clinical Excellence team

Salary range: $90,000 - $118,000 USD

You'll Be a Good Fit If:

You have 3 years of experience in business operations and strategy at a startup or consulting firm
You have experience in automating manual processes
You’ve worked alongside or within Clinical teams
You’re proficient in Google sheets (required)
You’re also skilled in building workflows in Hubspot (preferred)
You have strong problem-solving skills with the ability to structure ideas, prioritize, scope, document, and communicate a clear plan of action

If you don’t meet every single requirement, but are still interested in the job, please apply. Nobody checks every box, and Grow believes the perfect candidate is more than just a resume.

Note: Please upload your resume in PDF format

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 11, 2025.

Please see the independent bias audit report covering our use of Covey here.

Benefits

The chance to drive impact within the mental healthcare landscape from day one
Comprehensive health insurance plans, including dental and vision
Our dedication to mental health guides our culture. Wellness benefits include (but are not limited to):

Flexible working hours and location (remote OR in-office, your choice!)
Flexible Time Off
Company-wide winter break
Mental health mornings (2 hours each week)
Team meditation
Wellness Stipend
In-office lunch and biweekly remote lunch on us!

Continuous learning opportunities
Competitive salary
The opportunity to help build a rapidly scaling start-up organization by taking strong ownership of your work, mentorship, and our unbounded leadership opportunities

#LI-REMOTE

Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.