IT Business Analyst

Overview:

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

This is a remote position.

Job Summary / Purpose

Reports to: System Manager of Strategy and Operational Performance Optimizations on the Consumer, Clinical Applications & Data/AI Team within Information Technology.

This position will have responsibility for coordinating and developing content, communication, and data sets or strategic operational performance optimizations and user training across multiple applications and teams. This position works closely with technical teams, google workplace teams, delivery, and operations teams to ensure the efficient flow of information and data across customers and internal teams. This role functions as analysts using advanced problem-solving and comparative analytical skills to implement, upgrade and support communication and training around complex application systems and directly fulfill projects related to Communication, Content Production, and Data Set Management.

Job Responsibilities

• Brings domain expertise of the business (marketing, clinic operations, back office operations, clinical, administrative, etc) relevant to expertise needed for the role
• Builds the holistic end-to-end business case for concepts, understanding and communicating the value levers and product cost
• Updates the business case based on feedback from the team
• Communicates with the team on how the product is evolving based on feedback from customers using product features and technical capabilities built by engineers
• Helps navigate the business to unlock value
• Partners with the Product Owner to understand, analyze, document and communicate program requirements
• Articulates product value throughout the organization, tracks appropriate KPIs as a foundation
• Collaborates closely with agile engineering teams to clarify product requirements and translate business requirements between user groups and engineers
• Partners with key stakeholders to articulate and refine product vision through rapid iteration process and negotiates with the business to clarify needs vs wants/likes to balance with engineering cost and risk
• Influences the Product Owner in product readiness, product completeness and user product criteria
• Breaks down and describe business needs into work supporting an iterative and incremental delivery model
• Wholly responsible to translate user requirements into features and work that can be implemented in short sprints
• Brings focus on user satisfaction, scale, adoption, product quality and time-to-market to the team
• Provides input to key outcome and measure definitions

Required Qualifications:

• Three (3)+ years of experience leading teams and business solutions analysis projects or products
• Three (3)+ years of experience working in healthcare/medical environment
• Two (2)+ years of experience providing business analysis for software engineering teams
• Expert in SDLC, solid understanding of at least one methodology (Waterfall, Agile, etc)

Preferred Qualifications:

• Bachelor’s Degree in programming, computer science, MIS or equivalent professional experience preferred
• Solid understanding of multiple agile methodologies preferred
• At least one (1) of the following preferred:
  • IIBA®-Certified Business Analysis Professional (IIBA-CBAP)
  • IIBA®-Agile Analysis Certification (IIBA-AAC)
  • APMG International AgileBA

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