Catering Sales Manager

Catering Sales Manager

The Catering Sales Manager is responsible for meeting or exceeding catering sales targets in their assigned market/s. They execute the catering sales team plan within their assigned territory to grow catering. They also partner with operators to move the catering business forward and maximize sales opportunities.

Responsibilities

• Meets or exceeds sales targets by executing a well-planned catering sales strategy with the guidance of their National Catering Business Development Manager.
• Works strategically and uses all resources available to pursue significant catering sales opportunities for B2B and B2C clients.
• Uses the CRM tool daily to record all guest interactions, sales efforts, and plan future outreach opportunities.
• Well-rounded sales approach split between farming and hunting.
• Utilizes CRM to uncover repeat business, and Zoominfo/LinkedIn for cold prospecting.
• Develops existing business by pulling daily reports from the database to uncover additional sales opportunities.
• Executes required sales activities to ensure Catering’s sales plan success in their assigned region.
• Follows up daily on all leads and pending orders/quotes.
• Follows up on orders to ensure client satisfaction has been met, manage client recovery when necessary, and prospect for future sales opportunities.
• Anticipates client needs, offering menu selection and recommendations as needed.
• Consistently asks fact-finding questions during all client interactions to uncover additional sales and National Account opportunities.
• Maintains an active pipeline of prospects that is aligned with regional sales targets.
• Appropriately uses company resources with the guidance and approval of the National Catering Business Development Manager.
• Develops and maintains a strong partnership with all Market Partners in their region to consistently improve order execution and to maximize sales growth opportunities in the field. 
• Completes weekly status report to share regional wins, opportunities, and strategies.
• Sends monthly catering updates to the operations team and holds quarterly regional calls with assigned Market Partners to review catering initiatives and drive revenue.
• Completes additional tasks/responsibilities as needed to move the catering department forward. 

Other Job Functions

• Attends and participate in team meetings, which may require travel.
• Available to work a flexible work schedule that could include weekends and evenings.
• Travel up to 10% of the time.

Benefits

• Eligible for quarterly uncapped bonus plan targeted towards motivated sales professionals.
• Unlimited paid time off and holidays
• Health, vision, dental, life insurance plans, and discounts
• 401(k) savings plan plus a company match with immediate vesting.
• Eligible to participate in the employee stock purchase plan after 1 year of continuous employment.
• Discounts on Red Robin food

Skills and Abilities Required

• Bachelor’s degree preferred.
• Minimum of one-year B2B remote sales and account management skills within the food & beverage industry required.  Preference towards greater experience. 
• Is a team player- acts with integrity, professionalism, and confidentiality. 
• Strong organizational and time management skills. Able to maintain an organized weekly, monthly, and quarterly calendar that aligns with business needs.
• Excellent verbal and written communication skills.
• Self-motivated. Thrives in a remote working environment.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Ability to successfully work with cross-functional teams.
• Comfortable and experienced with developing and executing virtual presentations.
• Adaptable and able to work in a rapidly changing environment and industry.
• Proficient Microsoft Office user. Able to easily navigate Outlook, Excel, and Word.

Work Conditions

• Remote Home Office
• Equipment: Computer provided.  Cell phone required. 
• Must be able to sit or stand for prolonged periods of time

Red Robin is an Equal Opportunity & E-Verify Employer