Product Manager (Cedar Pay)

The Role

Cedar is improving the healthcare financial experience. Our technology improves the overall experience of patient billing and engagement, enabling providers to thrive in a constantly evolving environment while helping patients understand the cost of their care.

We are looking for a Product Manager for Cedar Pay, the company’s foundational product. This person will sit on our Patients Pillar, helping to drive cost savings for our end customers (health systems/hospitals), improve the patient journey through funnel optimization, and help scale the product. The ideal candidate has experience with A/B testing, optimizing funnel experiences, and working directly with large B2B enterprise customers to scale solutions. 

At a high-level, the role will involve:

• Product Discovery: driving product discovery with providers, patients, and our internal teams to identify problems worth solving and validating solutions.
• Product development: working with your squad (design, engineering, and data science) to execute on the roadmap to drive key outcomes for customers
• Launch + GTM scaling: Design a feature roll out process and collaborate cross functionally with Product Success, Product Operations, and Commercial for a successful release
• Collaborating with commercial teams, clients and partners: manage relations with commercial + client teams to gain an understanding of the key problems to focus on and how we plan to solve them. 

Responsibilities

• Support scoping of features on the roadmap by assisting with discovery and desk research
• Write product specs that outline functional requirements, design and technical considerations, and measurement strategies for the MVP of a feature on the product roadmap
• Create tickets with clear user stories and acceptance criteria for your squad’s Design, Data Science, and Engineering counterparts to execute on
• Define and execute rollout strategies that successfully launch new features to our users
• Define and own testing and QA strategies to increase confidence in a feature’s success 
• Monitor feature performance and identify potential enhancements for future iterations based on quantitative analysis and qualitative feedback from our users
• Cross functionally collaborate with Cedar’s Commercial team to socialize feature benefits and provide guidance on the adoption process

 Required Skills & Experience

• 4+ years of Product Management work experience
• Experience working with enterprise customers to ship and scale products
• Experience with A/B testing, optimization, and agile development
• Strong interpersonal, project management, and organizational skills
• Effective communicator with cross functional teams and external customers
• Thrives in ambiguity and fast-paced environments
• Curious about user problems and proactively willing to investigate on issues
• Ability to use data and structured thinking to identify opportunities
• Embodies a can-do attitude and passionate about serving patients

Bonus Qualifications

• Technical background, experience with SQL and excel 
• Prior knowledge of the healthcare space (healthcare providers, insurance companies, tech companies…)

Compensation Range and Benefits

• Salary Range: $144,500 - $170,000
• This role is equity eligible
• This role offers a competitive benefits and wellness package

*Subject to experience, and education