Senior Associate, Production Operations

Who are we: 
Caraway is a home goods brand on a mission to craft well-designed, non-toxic kitchenware that thoughtfully raises the standards of what you cook with. We’re passionate about creating elevated products, free of chemicals, that are better for you, your family, and the world. We prioritize a holistic approach to the creation of Caraway products. We partner with ethical manufacturers where their employees are safe, paid fairly, given benefits, and work regulated hours. Our eco-friendly manufacturing process releases less CO2 into the environment than traditional non-stick coatings and we engage in sustainable packaging practices, free of single-use plastics and ship in packaging made from recycled materials. We pride ourselves on continuously striving to do and be better - for you and the planet - every step of the process. 

Since launching in November 2019, we’ve become one of the fastest growing digitally-native brands of the last decade and are now sold in retailers including Target, Bloomingdale’s, Crate andBarrel, Container Store, Costco, Zola, and many more.

We’ve amassed over 70,000+ five-star reviews from happy customers and hundreds of press hits from the likes of Vogue, Domino, Good Housekeeping, Food andWine, Architectural Digest, PureWow, Fortune, CNN. 

Caraway is a fully-remote company filled with motivated and hardworking innovators and doers. We’re continually developing programs to support our distributed team to ensure a successful remote experience. If you’re looking to join a brand that folks love, read on and apply! 

The Opportunity:
We are seeking an experienced and driven Senior Associate, Production Operations to join our growing supply chain operations team. Reporting to the Production Manager, you will take responsibility for executing and improving critical production and procurement processes. In this role, you’ll coordinate vendor partnerships, streamline operational efficiencies, and take on projects that enhance Caraway’s supply chain capabilities. If you’re ready to apply your expertise and skills to an innovative, high-growth company redefining home essentials, we’d love to hear from you!

Who You Are: 
You’re a highly organized, detail-oriented operations professional with experience in production and procurement, preferably in consumer goods. You are adept at managing cross-functional workflows, navigating complexities, and executing tasks that drive measurable results. Your strong communication skills enable you to work collaboratively with key team members within the organization and externally with vendors. You're comfortable with, and excited by, working in a fast-paced, dynamic environment. You bring a healthy mix of tactical thinking and hands-on execution to everything you do and thrive in solving complex problems. 

Responsibilities:

Production & Procurement Management

• Draft, issue, and manage purchase orders with vendors, ensuring all details are accurate and timelines are met.
• Monitor production schedules and coordinate directly with global suppliers to track progress and resolve delays.
• Oversee product sampling logistics, from factory coordination to quality reviews.

Inventory & Data Oversight

• Maintain and update SKU, inventory, and vendor information in ERP systems, ensuring data accuracy.
• Support inventory planning by optimizing production capacity and coordinating closely with planning teams and vendors.

Vendor & Quality Coordination

• Communicate with vendors to ensure alignment on production timelines, compliance standards, and quality expectations.
• Schedule and oversee third-party quality inspections, addressing any issues that arise and driving corrective actions.

Operational Improvement

• Identify inefficiencies in processes and propose actionable solutions for vendor management, order tracking, or capacity planning.
• Create and maintain SOPs for critical workflows to ensure consistency and scalability.

Knowledge, skills, and abilities:

• 4+ years of experience in production, procurement, or supply chain operations, preferably in consumer goods.
• Proven ability to manage high-volume purchase orders and oversee inventory across multiple channels.
• Experience with ERPs and tools like Fulfil.io, Anvyl, or Flexport.
• Proficient in Excel and data analysis, with strong attention to detail.
• Experience managing and executing production operations with vendors in Southeast Asia
• Flexibility to work across time zones to align with global operations.
• Bachelors in Finance, Merchandising, Supply Chain Management or similar field preferred
• Ability to speak Mandarin a plus

The anticipated base salary range for this role ​is $70,000 - $85,000 - Final compensation will depend on a variety of factors determining the base pay at offer, including but not limited to: skills, qualifications, experience. This range provides the opportunity to progress as you grow and develop within a role.

Caraway Life:

Caraway is an exciting, fully remote DTC retail startup company that is bringing kitchenware and home goods into the modern era, leading from a non-toxic and sustainable foundation.

Team: You will be joining a passionate and collaborative fully-remote team that prides itself on high-quality work, supporting one another, sharing our successes, and building a brand we truly love, together.

Culture: At Caraway, we value continuous learning and career growth. We strive to continually optimize our processes, ensuring that we’re thoughtful in everything we do, both internally and externally. We listen to our employees, celebrate our wins, and constantly look for ways to be better for our team, and the world. 

Workplace: Being a fully-remote company, we have no headquarters and are truly distributed across the country. Our leadership team sits on both the East and West Coast and we have folks in a variety of states. We offer a monthly stipend towards co-working space should folks need to switch up their working environment every now and then.

Benefits: We value you and your family. With this in mind, full-time eligible employees are provided: 

• Health, dental, and vision offerings for you and your dependents
• Equity for full time employees 
• Unlimited PTO 
• 11+ paid holidays
• 3 months Parental leave
• Fully Remote Company
• Company-sponsored monthly wellness stipend
• Company-sponsored monthly coworking stipend
• Pre-tax Commuter and FSA/Dependent Care FSA, and HSA options
• 401(k) plan
• High quality home and kitchen product + swag, F&F discounts

Please note that the duties and responsibilities outlined in this job description are intended to describe the general nature and level of work performed by employees assigned to this position. It is not an exhaustive list of all responsibilities, duties, and skills required for the role. Additional tasks and responsibilities may be assigned as needed to meet business needs.

Caraway is an Equal Opportunity andAffirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status