Intermediate IT Specialist - OP01624

🟢 Are you in Brazil? Join us as we actively recruit in these locations, offering a comfortable remote environment. Submit your CV in English, and we'll get back to you!

We invite a proactive, flexible, and responsible IT Specialist to join our IT Support Team at Dev.Pro – a company with high-scale projects in POS, restaurant business, healthcare, fintech, and other domains. You’ll help support services for users’ and clients’ environments. This Kharkiv-based office position involves switching between projects, working with various technologies, and learning to solve technical issues quickly and efficiently.

🟩 What's in it for you:

• Join a dynamic IT outsourcing company with 900+ global specialists
• Advance your English through daily interactions with contractors worldwide
• Grow your tech skills with tools like Google Workspace and Atlassian, as well as networks, servers, and diverse lab hardware

✅ Is that you?

• Expertise in troubleshooting hardware, systems, and applications
• Experience with macOS, Linux (Ubuntu), and Windows administration
• Proficiency in laptop configuration, OS reinstallation, and software setup
• Experience managing users and permissions in Google Workspace, Atlassian, and similar tools
• Experience writing and troubleshooting basic scripts (Bash, PowerShell, or Python)
• Experience sourcing and managing IT equipment
• Ability to create and maintain project documentation
• Intermediate+ English level
• Strong communication and collaboration skills

Desirable:

• Familiarity with SaaS systems and cloud services
• Previous experience in support roles (system administration, helpdesk work, etc.)

🧩Key responsibilities and your contribution

• Administer macOS, Linux (Ubuntu), and Windows systems
• Troubleshoot and resolve hardware, system, and application issues
• Configure laptops, reinstall OS, and set up software
• Manage users and permissions in Google Workspace, Atlassian, and other platforms
• Create and maintain clear and organized documentation
• Source and manage IT equipment, handling incoming and outgoing shipments for contractors
• Support and maintain our lab environment and networks
• Write and troubleshoot basic scripts (Bash, PowerShell, Python)

🎾 What's working at Dev.Pro like?

Dev.Pro is a US-based outsource company with an ambitious and creative mindset that has been delivering superior software products since 2011. Known for its strong human focus, Dev.Pro promotes a work environment that is fair, inclusive, open-minded, and friendly toward people of every race, religion, gender, cultural background, marital/parental status, etc. By joining Dev.Pro, you'll feel what it's like to grow with professionals who support your journey.

🌴🏄🏻 Maintain a healthy work-life balance with 30 paid rest days per year to use as holidays/vacation/other on the desired and requested dates
💎📚 Grow by learning: you have a chance to shift your career path, access English lessons, DP University educational flows, and other educational initiatives
💵💰 Make sure the compensation matches your efforts: we provide payments in US dollars and cover overtime hours
💃🏼🕺 Join fun online activities and team-building events
👩💻🖥 Get continuous remote HR and payroll support

Our next steps:

✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Interview — ✅ Offer

Interested? Find out more:

📋How we work

💻 LinkedIn Page

📈 Our website

💻IG Page