Account Executive (New Zealand)

About Rhapsody:

Healthcare is innovating and you can be a part of it! Getting data from one provider to another, or from a provider to a health insurance company, is harder than it should be. Our mission is to change this – to accelerate innovation by easing the data access burden. Imagine developing solutions that accelerate digital transformation. This is what we do at Rhapsody. By providing data exchange and data quality solutions that enable information - such as patient visit details, lab results, and billing balances– to move seamlessly from one system to another. Whether building an application or using one, every piece of the health ecosystem needs Rhapsody as a foundation.

Most people will not ever see our products (that's how infrastructure works) and services during a medical visit. Our solutions run behind the scenes, and you can think of them as the central nervous system helping to move data to accelerate innovation and improve outcomes. If using your knowledge to help solve this important problem sounds rewarding, apply today at rhapsody.health

Position Summary:

The Account Executive for New Zealand & Australia will drive both new business acquisition and account management across all healthcare verticals in the region. This role is responsible for expanding Rhapsody’s footprint within a diverse customer base, including public and private healthcare providers, health tech companies, payers, and life sciences organisations.

This role requires a consultative sales approach, strategic account planning, and the ability to build strong relationships with key stakeholders across the healthcare ecosystem.

Responsibilities:

• Own and manage a portfolio of accounts across New Zealand and Australia, driving new business and expanding existing relationships.
• Develop and execute account plans to maximise growth across all healthcare verticals.
• Identify and engage new prospects, working closely with decision-makers in healthcare organisations, government bodies, health tech firms, and research institutions.
• Build trusted advisor relationships with clients, understanding their unique challenges and aligning them with Rhapsody’s solutions.
• Drive cross-sell and upsell opportunities within existing accounts, increasing adoption of Rhapsody’s interoperability solutions.
• Collaborate closely with internal teams, including Customer Success, Professional Services, and Marketing, to ensure seamless customer experiences.
• Maintain strong pipeline management and forecasting discipline using CRM tools (Salesforce).
• Represent Rhapsody at industry events, conferences, and customer meetings, serving as a thought leader in healthcare data interoperability

Qualifications and Experience: 

• 5+ years of experience in healthcare IT sales, preferably within the New Zealand and Australian markets.
• Strong understanding of the healthcare ecosystem, including public and private providers, payers, and health tech companies.
• Proven track record of success in both new logo acquisition and account management.
• Exceptional relationship-building skills with the ability to engage stakeholders at all levels.
• Strong consultative selling skills, familiarity with MEDDIC and an ability to align solutions with customer needs.
• Experience with CRM systems, particularly Salesforce.
• Excellent communication and presentation skills.
• Willingness to travel within New Zealand and Australia as required (up to 50%).

Rhapsody provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.