SCCM / MECM administrator

Description

Our client is an American company with more than 50 years of experience, dedicated to providing autonomy to the first line of retail/e-commerce, manufacturing, transportation and logistics, healthcare, the public sector, and other industries to achieve a competitive advantage.

Our client has more than 10,000 partners and 8,000 employees in 100 countries, offering better visibility through integrated and customized solutions for each industry, which allow connecting people, assets, and data with intelligence that help make critical decisions for the business.

We are currently searching for an SCCM/MECM Administrator:

Responsibilities:

• Design, maintain, and monitor, a strategic, comprehensive service delivery roadmap to ensure business continuity (present and future) as they relate to the endpoint space.
• Develop and enforce engineering standards and models.
• Providing coaching to the team members. 
• Design, maintain, and troubleshoot operating system images and task sequences in Microsoft Endpoint Configuration Manager (MECM) for a variety of physical platforms.
• Package and execute application deployments using MECM, Microsoft’s standard installer technology (.MSI) and transforms (.MST), using industry standard tools such as Flexera AdminStudio, PSAppDeployToolkit, Advanced Installer, and Orca.
• Perform advanced troubleshooting on desktop/laptop related issues using industry standard tools such as ProcMon and Process Explorer.
• Write and maintain scripts using industry standard scripting languages including PowerShell and VBScript.
• Manage and troubleshoot Group Policy through the enterprise with a focus on workstation management and end user experience.
• Recommend and implements improvements to desktop architecture and design.
• Partner and collaborate with multiple technical teams (Architecture, Networking, Information Security, Support, etc.) to develop and support endpoint solutions.
• Investigating alternative methods to expedite the problem resolution by evaluating future technologies or process improvement.
• Triage and troubleshoot issues as escalated from Endpoint Support and Endpoint Administration.
• Participate in the identification of vulnerabilities and mitigation plan. 

Requirements:

• Bachelor’s Degree, preferably in Computer Science, Management Information Systems or technology related field
• At least 10 years of experience in the IT field, 5 of which would be Infrastructure endpoint engineering related experience.
• Solid track record of solution development (across various domains) that deliver new technology and processes to support business needs.
• Successful deployment of thoughtful, effective, and timely solutions that address complex business solutions and enhance the user experience.
• Windows 10 Enterprise Operating system features, settings, and installation.
• Microsoft Endpoint Configuration Manager (SCCM), Intune, Autopilot, Jamf, and their use for managing features, settings, and configurations of Windows, Office, and third-party applications.
• Active Directory, Group Policy, and their use for managing user and computer objects.
• Ability to write scripts in PowerShell and VBScript.
• Familiarity with Defender, Bitlocker, etc.
• BIOS functions and configurations.
• Wire and wireless networking technologies, topologies, and basic networking concepts such as DHCP, DNS, IP Addressing, Subnets, and VLANS.
• Experience in virtualization technology (Citrix, VMware) and thin/zero clients for delivery.
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Languages:

• Advanced Oral English.
• Native Spanish.

Notes:

• Remote position in México, general.

Languages

• Advanced Oral English.
• Native Spanish.

Note:

• Remote

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