Content Development Manager

Job Summary:
The Content Development Manager is responsible for conceptualizing, coordinating, writing, editing,
and producing professional learning content that enables providers to become more effective in their work, with emphasis on a performance-based, learner-centered approach. The position will expand the quantity, quality, and impact of the content available. The Content Development Manager orients all content developers towards our instructional design philosophy and principles and serves as an ongoing design consultant to each member of the content team. This position supervises content specialists to identify and develop learning goals and objectives and detailed design blueprints to meet program objectives. The Content Development Manager is also responsible for providing project management to communicate, convene and coordinate meetings and track design milestones and deadlines.

*This position is remote in Wisconsin*

Essential Duties & Responsibilities:

• Serves as a member of the Leadership team, which includes supporting the Deputy Director, in meeting all program or company-wide goals.

• Leads a diverse team of content experts.

• Executes content development strategy, including special projects, in support of the overall business plan and strategic direction of the organization.

• Implements quality assurance processes to ensure that all Content Specialists are meeting the same standards.

• Oversees content production, deployment, and ongoing management on online platforms.

• Oversees development of in-person facilitated sessions, as well as facilitation of peer learning opportunities.

• Balances workload and requests for Content Specialist time.

• Monitors all data that identifies trends within all tiers - such as program level engagement with content, completion rates, attendance at events, etc. - and makes appropriate recommendations to the Deputy Director/Program Support.

• Provides accountability and oversight of subcontracted employees for work quality and delivery.

• Ensures all project performance goals meet or exceed program requirements.

• Participates in assigned meetings, events and training as required.

Supervision

• Supervises assigned department personnel. Includes the following responsibilities, but are not limited to: hiring, training, scheduling, evaluating, and ensuring accuracy, timeliness, and the completion of all work performed by direct reports.

• Educates direct reports on all department and company policies and procedures.

• Meets with assigned staff regularly to identify and resolve problems, manage projects, track goals, and review work processes and procedures.

• Represents team and/or department at meetings, events, and training as required.

Job Requirements:

• Bachelor’s degree required in Early Childhood Education, Family and Child Development, Human Services, or related field; master’s degree preferred.

• 5+ years of experience in early childhood, family, and community engagement field, including experience in coaching, supervision, program management, and providing technical assistance.

• 2+ years in curriculum and/or content development deployed within a digital or online environment.

• Experience or advanced training in adult learning strategies and/or on-line learning platforms.

• Experience with data analytics.

• Physical exam and background checks are required for this position.

• Travel required locally or long-distance up to 10% of the time for work-related meetings and functions.

• Must have a valid driver’s license and/or reliable transportation.

• WI residency required

Application closing date: February 14th, 2025

We are an equal opportunity employer, committed to creating a diverse and healthy workplace.