Marketing Operations and Programs Specialist

Compensation: $61,000 - $73,000,000 per year. You are eligible to a Short-Term Incentive Plan with the target at 5% of your annual earnings, terms and conditions apply.  

Marketing Operations and Programs Specialist-Remote USA  

The Marketing Operations and Programs Specialist is responsible for streamlining and optimizing marketing processes to drive efficiency and effectiveness across campaigns and initiatives. This role involves managing marketing tools, analyzing data to improve performance, and coordinating cross-functional efforts to execute successful programs. The role includes project management, MarTech administration and management, data-driven decision-making, and collaboration to support business growth and customer engagement goals. 

Essential Functions   

• Ensure all sanctioned process is followed from campaign brief through launch, making sure teams are following through on crucial process touchpoints and meeting agreed upon deadlines 
• Lead management and project management for the Marketing team in PM tools, ensure delivery of all key details needed to produce requested creative and field questions on specs as needed from team members responsible for production 
• Define and implement lead flow; identify and track leads funnel intricacies in digital e-campaigns, ensuring data flow from email or digital ad, to lead generation and campaign tracking into the CRM (Salesforce). 
• Work with commercial and technical teams to make an impact on marketing analytics and influence the campaign strategy 
• Manage the execution of marketing activities including, but not limited to, email campaign set-up, scheduling, testing, tagging, and deployment of one-time and dynamic content-driven campaigns. 
• Ensure accuracy, quality, and brand consistency in communications and digital tactics. 
• Responsible for understanding and educating commercial business units on email/marketing automation standard methodologies and as appropriate provide recommendations to improve/optimize campaign performance and segmentation. 
• Implement, maintain and administer MarTech tools 
• Onboard vendors, facilitate payment process 
• Report on Marketing Programs KPIs, produce ad-hoc marketing reports on campaigns, channels performance 
• Adhere to email list hygiene rules to ensure optimal deliverability and avoid blacklisting of the email database 
• Continuously evaluate workflow for inefficiencies and identify opportunities for process improvement for the team 

Qualifications  

• Bachelor’s Degree Required. 
• 2 + years’ experience in a marketing operations role required, with at least 2 years in email, segmentation, and marketing automation technology  
• Prior experience working with marketing programs and campaigns teams and a complete understanding of the creative development process
• Email content marketing experience.
• 2+ years’ experience with Hubspot, Salesforce or similar platform
• 2+ years’ experience with Asana, Monday or similar marketing project management platform
• Familiarity with data privacy policies (GDPR and CCPA) desirable
• Proficiency in MS Excel, MS Power Point
• Familiarity with Google Analytics 4, Google Ads, Google Looker Studio 

Technical Competencies 

• Excellent verbal and written communication skills
• Ability to work independently with minimal direction, while also functioning and contributing as part of the team.
• Aptitude for project management, process, and digital marketing administrative responsibilities
• Ability to manage multiple tasks, navigate ambiguity, and adapt to a fast-paced environment
• Strong attention to detail and accuracy. Must be detail-oriented with the ability to identify and resolve issues.
• Proactive, energetic personality; inquiring, investigative mind.
• Expeditious and great at always meeting deadlines
• Comfortable with building partnerships and working with cross functional teams across multiple business functions

About Us:   

Ambry Genetics Corporation is a CAP-accredited and CLIA-licensed molecular genetics laboratory based in Aliso Viejo, California. We are a genetics-based healthcare company that is dedicated to open scientific exchange so we can work together to understand and treat all human disease faster.  

At Ambry, everyone is welcome. A career at Ambry Genetics is a chance to be part of a dynamic company that aims to improve health by understanding the relationships between genetics and human disease. We earned our reputation as industry leaders by responsibly introducing cutting-edge genetic testing solutions and continually sharing what we learn with the global scientific community.  

At Ambry you will be learning, challenging yourself, and having fun while collaborating with teammates through the open exchange of ideas.  Our outstanding benefits program includes medical, dental, vision, FSA, paid sick leave and generous paid time off (PTO) program.  You can learn more about the benefits here. Ambry Genetics is an Equal Opportunity Employer (EOE) and we maintain a drug-free work environment.  

The Company believes in second chance employment.  Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with local laws such as Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.  You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the Company is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. For the purpose of the above job description, “Essential Functions” are “Material Job Duties”.  

Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.  

All qualified applicants will receive consideration for employment without regard to race (and traits historically associated with race, including, but not limited to hair texture and protective hairstyles such as braids, locks, and twists), color, creed, religion, sex, sexual orientation, gender identity, gender expression (including transgender status), national origin, ancestry, age, marital status or protected veteran status and will not be discriminated against on the basis of disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. If you have a disability or special need that requires accommodation, please contact us at careers@ambrygen.com  

Ambry does not accept unsolicited resumes from individual recruiters, third party recruiting agencies, outside recruiters or firms without an executed contract in place. We are not responsible for any fees related to resumes that are unsolicited or are received by Ambry. Such resumes will be deemed the sole property of Ambry and will be processed accordingly.  

PRIVACY NOTICES  

To review Ambry’s Privacy Notice, Click here:   https://www.ambrygen.com/legal/privacy-policy  

To review the California privacy notice, click here: California Privacy Notice | Ambry Genetics  

To review the UKG privacy notice, click here: California Privacy Notice | UKG 

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