Associate Director, AP Professional Learning Operations and Event Management

Associate Director, AP Professional Learning Operations & Event Management    

College Board – AP and Instruction  

Location: This is a fully remote role. Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and Wednesday in office).  

This is a full-time, non-exempt role

About the Team  

The AP Access team’s goal is to extend the growth and reach of the AP Program to serve the middle third of high school students by growing participation, serving more underrepresented students, and supporting teachers and schools to help students succeed. The Instructional Services team within this department is dedicated to bringing innovative approaches to AP teaching and learning to scale that are inspired by and build on the needs, experiences, and insights of our educator and student communities.    

We work closely with our colleagues across AP and Instruction and in Communications and Marketing to ensure that we are aligned in all efforts to promote the work of AP Courses and Programs to a wide range of audiences including students, parents, educators, policymakers, the media, member organizations and staff.    

The Advanced Placement Program® (AP) enables willing and academically prepared students to pursue college-level studies while still in high school. The program consists of college-level courses developed by the AP Program that high schools can choose to offer, and corresponding exams administered once a year.   

About the Opportunity   

As the Associate Director, AP Professional Learning Operations & Event Management, you will apply your event management skills and operational experience to manage all AP professional learning and program access events. This scope includes developing an annual professional learning footprint, by scheduling and coordinating logistics for consultant trainings, district and state requested workshops, public workshop offerings and internal staff quarterly in-person meetings. You will collaborate with key partners, including districts and states, AP Program stakeholders, travel/event planning vendors, and AP Consultants in the management of this work. You will think critically about how to strengthen our existing processes for managing our events.   

We are seeking a dynamic, data-driven, detail-oriented and innovative individual who will play a pivotal role in delivering high quality events, as well as managing our relationships with schools and districts.   

In this role you will: 

PL Operations and Scheduling (40%) 

• Develop annual PL calendar to include all AP offerings in a way to accommodate schedules, holidays, etc.  

• Collaborate with SDP to ensure all district hosted PL events are planned to specification. 

• Confirm that all materials for district hosted PL events are accessible prior to the workshop. 

• Coordinate with AP Product Management and Inflexion to ensure event templates for AP professional learning offerings are accurate and updated as needed. 

• Assist with launching of endorsed AP public workshops by managing intake of providers’ scheduled professional learning events and QC and launch on AP Professional Learning Events Calendar. 

Manage all AP Instructional Services Events (40%) 

• Develop Event Intake form for all AP Instructional Services event requests. 

• Work with Helms Briscoe and Fox Travel to schedule in-person events as required by the AP Program Access team.  

• Conduct site visits of potential locations to develop a ready list of recommended locations that fit the needs of the varied events. 

• Manage contingent worker communications in relation to each event (accommodation requests, etc.).   

• Collaborate with colleagues to ensure that accommodations meet program needs (confirming rooming lists, etc.). 

• Schedule and lead final logistics meeting with internal staff involved with events to ensure a shared understanding of the expectations at the event.  

• Schedule hotel staff meetings for the day before the start of medium to large events to ensure there is a hotel point of contact and to establish you as the liaison for the group to ensure a smooth experience for all attending. 

• Develop easy ways for participants to register and receive digestible information for each event.  

• Plan and execute events while adhering to and being mindful of the budget, ensuring cost-effective solutions without compromising quality. 

• Hold post-event meetings or conduct post-event experience surveys to receive feedback and continue to improve upon event planning.  

• Collaborate with Event Management team and AP consultant managers to host Annual AP post conference workshops. 

PL Inbox and Requisition Management (20%) 

• Manage PL inbox and coordinate with colleagues to ensure timely responses to stakeholders.  

• Schedule meetings with districts and stakeholders based on inquiries as needed.  

• Manage all contract and requisition processes for AP Instructional Services team as needed.  

• Work with APSI team on extended AP public workshop endorsement agreement and support QC and launch of the events 

You have: 

• 5+ years of experience in event management (CMP certification preferred) 

• The ability to own your work and operate as a self-starter  

• Excellent communication skills - including attentive listening, confident speaking, effective writing, negotiating, and the ability to present clearly and concisely  

• Significant knowledge and experience with Cvent, Salesforce and Microsoft Office products; expert level proficiency with Excel, Smartsheet 

• Reasoning, problem-solving solving, strategic thinking skills, and an ability to think ahead and plan over both a short (<2 weeks) and long (1-3 years) time span, including high attention to detail and the ability to effectively handle multiple tasks simultaneously 

• Exceptional interpersonal and team collaboration skills, with the ability to work independently to meet internal deadlines. 

• Flexibility to do tasks that help meet the timelines/deliverables of the team.  

• Availability to travel to attend scheduled meetings and events (10-12 times per year) 

• Authorized to work in the United States 

About Our Process   

• Application review will begin immediately and will continue until the position is filled   

• While the hiring process may vary, it generally includes: resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise such as live coding, a panel interview, a conversation with leadership and reference checks.    

About Our Benefits and Compensation 

College Board offers a competitive benefits and compensation program that attracts top talent looking to make a difference in education. As a self-sustaining non-profit, we believe in compensating employees equitably in relation to each other, their qualifications, their impact, and the relevant market. 

The hiring range for a new employee in this position is $48,000 to $85,000. College Board differentiates salaries by location so where you live will narrow the portion of this range in which you can expect a salary.  

Your salary will be carefully determined based on your location, relevant experience, the external labor market, and the pay of College Board employees in similar roles. College Board strives to provide our best offer up front based on this criteria.  

Your salary is only one part of all that College Board offers, including but not limited to:    

• A comprehensive package designed to support the well-being of employees and their families and promote education. Our robust benefits package includes health, dental, and vision insurance, generous paid time off, paid parental leave, fertility benefits, pet insurance, tuition assistance, retirement benefits, and more 

• Recognition of exceptional performance through annual bonuses, salary growth over time through market increases, and opportunities for merit raises and promotions based on increased scope of responsibility 

• A job that matters, a team that cares, and a place to learn, innovate and thrive 

You can expect to have transparent conversations about benefits and compensation with our recruiters throughout your application process. 

About Our Culture  

Our community matters, and we strive to practice and improve our culture daily. Here are some headlines:  

• We are motivated to positively impact the educational and career trajectories of millions of students a year. 

• We prioritize building a diverse and inclusive team where every employee can thrive, and every voice is heard. 

• We welcome staff to join any or all six of our affinity groups: ARISE (Alliance for Asian Retention, Inclusion, Success, and Engagement; DIASPORA (Alliance for Pan-African Success and Achievement); Pride (alliance for LGBTQ+ staff and allies); Resilience (alliance for Native staff and advocates); SALSA (Staff Alliance for Latinx Success and Achievement); and WIN (Women’s Impact Network). 

• We value learning and growth; we offer formal and informal ways to lead through your superpowers, sharpen your strengths, and meet your development goals. 

• We know that our impact is strongest together. Our College Board Cares program offers all staff up to $1,000 annual match against partner non-profit organizations. 

• We offer a transparent approach to promotions and merit raises, annual performance-based bonuses, and how to grow your career here over time. 

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