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Commercial Support Assistant

Remote:

Full Remote

Work from:

Brazil

Offer summary

Qualifications:

Proficient in English and Spanish, Experience with CRM systems and MS Office 365, Strong organizational and analytical skills, Ability to work independently in remote environments.

Key responsabilities:

Manage onboarding process for new B2B deals
Maintain daily tracking reports and client communication

Pragmatic Play Computer Software / SaaS Large https://www.pragmaticplay.com/

1001 - 5000 Employees

See all jobs

Job description

Description

Position at ARRISE

Who We Are:

ARRISE is a leading supplier of player-favorite content in the iGaming Industry.

We are a software development and services company delivering end-to-end digital solutions. Headquartered in Gibraltar with offices around the world, including Malta, Romania, India, Canada, and Bulgaria, we are a global team of 4,000 talented individuals with decades of experience across multiple industries and professions. Together, we form a cross-functional powerhouse that is driven to deliver.

We are looking for an enthusiastic commercial support assistant for the Brazilian market!

Responsibilities:

Responsible for the A to Z of the onboarding process for new closed deals with clients (B2B)
Follow up the onboarding process by keeping updated tracking reports on a daily basis
Manages constant and daily monitoring with clients for new and ongoing integrations
Guarantees the proper communication on different levels between the external clients and internal clients from different departments involved in the onboarding process (technical team, compliance team, legal team, account management team and commercial team)
Ensures a smooth transition between business development/commercial and account management department.
Follow up project management procedures to ensure timely completion of projects.
Review project plans and resolve onsite problems.
Suggest continuous improvement to guarantee the efficiency of processes

Requirements:

Located in Latin America (good internet connectivity, mandatory -no exceptions-)
Proficiency in English and Spanish (mandatory -no exceptions-)
Strong organizational skills and focus to details (mandatory -no exceptions-)
Experience with CRM systems, MS Office 365 Tools, PowerBI
Ability to get things done under pressure.
Ability to work independently on a remote and multicultural environment.
Strong analytical and troubleshooting skills.
Agility to learn quickly and work with best practices.
Excellent verbal and written communications skills.
Be able to quickly and clearly understand the business strategy to ensure the decisions are aligned accordingly.