Commercial Data Specialist

Arbour Group (a Cencora PharmaLex company) one of the leading global providers of digital compliance products and services for the life sciences industry, is looking for a full-time Junior Commercial Analyst to join their team. 

Reporting to the Analytics Team Manager, the Commercial Data Specialist is responsible for reviewing and maintaining data accuracy throughout the organization’s CRM system, using both the implicitly available information (SalesForce), as well as cross-referencing it with additional systems, including but not limited to WC’s data warehouse (hosted on SQL servers) and other ERP programs.

Backed by a good understanding of data structures and a solid grasp of core business structures, the Commercial Data Specialist will play a critical role in the ensuring business effectiveness by maintaining and providing high-quality sets of sales activity, marketing demand-generation, and client structure data.

Naturally curious and a motivated self-starter, with a good understanding of the critical success factors of a high-performing commercial organisation, the Commercial Data Specialist will be both comfortable and capable of effectively dealing with big data, highlighting any associated issues, and taking the necessary steps to address them.

Main Tasks

• Supports the Analytics Team with high-quality data sets tailored to the needs of the projects
• Works with sales stakeholders to identify insights and reporting requirements, and utilizes datasets within WC’s CRM system (SFDC), SQL data warehouse, and other relevant applications, to develop automated and scalable reports and dashboards to fulfil those requirements
• Ensures the maintenance of dashboards used to display findings and track KPIs

HIERARCHY MANAGEMENT AND ONGOING DATA CLEANUP 

• Responsible for periodically reviewing and maintaining accurate account hierarchies in the WC CRM system
• Works closely with CRM owners to minimize the impact of system updates on the hierarchy structure
• Performs regular data quality checks as agreed with the CRM owners and Senior Commercial Analyst

• Must be a citizen of the Philippines
• Willing to work following Central European Time (CET)
• Educational background in Data Sciences, or relevant previous work experience highly desirable
• Experience of working with large scale sales & marketing organizations is preferred
• Familiarity with Salesforce.com and SQL is beneficial
• Has a good understanding of core B2B sales & marketing concepts including but not limited to Pipeline Management, Sales Performance Management, Forecasting, Marketing Funnel Performance, and Channel Performance (preferred)
• Experience in interacting with sales & marketing personnel, in a matrixed environment (preferred)
• Has good command of reporting and insight software including, but not limited to Salesforce.com, Pardot, Excel, PowerBI, SQL (preferred)
• Good command of MS Office tools, particularly of MS Excel
• Ability to be self-directed and manage engagements
• Excellent attention to detail
• A proactive and results-oriented player
• Ability to deliver under pressure and provide informed responses to leadership in short timeframes
• High degree of self-confidence, poise, maturity, discretion, diplomacy, and empathy
• Data-driven mindset
• Attention to detail and discipline to follow established policies and processes
• Ability to efficiently work both as part of a team and independently
• Friendly, polite, trustworthy
• Ability to communicate effectively both orally and in writing

What's on Offer?

• Work in a company with a solid track record of performance
• A full time remote working arrangement with benefits from day one
• Have the opportunity to work with a diverse multi-functional team and collaborate with different industry experts and SMEs internationally

Don't miss this amazing opportunity to work with a dynamic team of professionals while enhancing your career in the industry. Apply Now!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, national origin, ancestry, sex, age, handicap or disability, marital status, sexual orientation, gender identity or expression, pregnancy or pregnancy-related condition, genetic information, veteran status, immigration or citizenship status, military obligations, status as a domestic violence victim or a victim of sexual assault or stalking, participation in discrimination complaint-related activities, or any other status protected under applicable federal, state or local law.