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Virtual Assistant for a Mental Health Company in the US (Home Based Part Time)

Remote: 
Full Remote
Contract: 
Part time
Work from: 
Texas (USA), United States

Offer summary

Qualifications:

Strong communication skills, Experience in customer service, Knowledge of mental health concepts, Understanding of company policies.

Key responsabilities:

  • Handle inbound and outbound calls
  • Meet client metrics and KPIs

Virtual Coworker logo
Virtual Coworker Scaleup https://virtualcoworker.com/
201 - 500 Employees
About Virtual Coworker
You deserve nothing but the best when it comes to hiring virtual assistants. That's why we've carefully handpicked top-level professionals from the Philippines, ensuring that only the most accomplished individuals join our elite team.Imagine having access to a talented pool of virtual assistants who provide unparalleled support for your business. Whether you need assistance on a part-time or full-time basis, our vetted professionals are here to cater to your every need. From managing your calendar and handling administrative tasks to executing strategic plans and providing exceptional customer service, our virtual assistants bring professionalism and experience to every task they undertake.But what sets Virtual Coworker apart is our dedication to long-term partnerships. We aren't interested in short-term fixes; instead, we focus on finding the perfect match between businesses and virtual assistants for sustained success. By fostering strong relationships built on trust, communication, and professionalism, we ensure that your business flourishes.
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Job description

• Communicated via inbound and outbound telephone calls and texts with customers and prospects.

• Met internal and client metrics in First Call Resolution, Customer Satisfaction, and other metrics as defined by the clients.

• Understood all products, services, systems, and procedures necessary to perform job effectively.

• Communicated feedback and progress to management.

• Knowledge, understanding, and compliance with company policies and procedures.

• Performed other duties as assigned by management

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Time Management
  • Communication
Are you interested?

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