General Manager

Location: Remote (Travel Required)

Company Overview: Wonderschool is harnessing the power of technology to provide comprehensive support to child care providers operating out of their homes, as well as in the government and non-profit sectors. Our products enable child care providers to create high-quality environments and meet the demands of their business, while also helping parents in need of childcare solutions through the creation of an accessible marketplace.

About the Role: Wonderschool is seeking a highly business-savvy Launcher / General Manager (GM) who thrives in dynamic environments, excels at problem-solving, and is comfortable traveling as needed to support our customer base: childcare providers. This is an exciting opportunity for someone eager to make an impact at a growing start-up. The ideal candidate will possess strong analytical skills, a deep understanding of financial models, and a passion for helping small business owners succeed.

As a Launcher / GM, you will be responsible for working closely with child care providers to ensure they have the knowledge and tools necessary to run a successful business. You will lead market launches, recruit and support childcare providers and develop and implement operational strategies. You should be an exceptional communicator, adept at asking the right questions, and skilled at engaging with key stakeholders to identify and solve critical business challenges. 

Key Responsibilities:

• Lead the end to end launch of new markets and contracts
• Travel to meet with providers, stakeholders, and partners, facilitating strategic market entry as needed
• Conduct in-depth business assessments, asking critical questions to diagnose challenges and implement solutions.
• Identify and recruit providers looking to open their own childcare center
• Guide providers in building and managing financial models, P&L statements, and understanding how to grow their businesses
• Serve as a trusted advisor to providers, helping them navigate small business operations, including revenue forecasting, cost management, and financial planning
• Develop and execute strategies to optimize provider onboarding and business growth.
• Work closely with cross-functional teams, including Sales, Product, and Operations, to improve provider experience and market efficiency.
• Provide training and mentorship on financial literacy, business planning, and operational best practices.

Ideal Candidate Qualifications:

• 3-5 years of experience in business management, operations, or a related field.
• Strong financial acumen, with the ability to build financial models and analyze unit economics.
• Experience working with small business owners or entrepreneurs, preferably in an advisory or consulting capacity.
• Ability to thrive in ambiguity and problem-solve in real-time.
• Excellent communication skills, with a talent for asking insightful questions and engaging key stakeholders.
• Entrepreneurial mindset with a passion for scaling businesses and driving operational excellence.
• Ability to travel as needed to meet with providers and support market launches.
• MBA is a plus but not required.
• Proficiency with CRM, Sales Engagement tools, and other general tech stack knowledge to gain efficiencies throughout the sales and onboarding process

Why Join Wonderschool?

• Opportunity to make a tangible impact on early childhood education and small business success.
• A dynamic, fast-paced startup environment with opportunities for growth and career development.
• A collaborative team that values innovation, problem-solving, and mission-driven work.