Revenue Operations Lead - USA (EST)
About ArangoDB
Founded in Germany and now headquartered in San Francisco, ArangoDB is the most highly scalable, open-source, Graph Database with AI/ML capabilities available in the market. In addition to graphs, it is natively supporting a number of data models including Document, and Key-Value as well as Full-Text Search and Retrieval. It serves as the scalable backbone for Graph-Analytics and complex data architectures across many different industries. Developers can build high-performance applications using a convenient SQL-like query language or JavaScript extensions. Find out more at the Company page and follow us on Linkedin.
Location
All candidates in the USA, EST timezone will be considered.
About the Role:
The Revenue Operations Lead will play a critical role in driving efficiency, alignment, and growth across ArangoDB’s sales, marketing, and customer success teams. This position serves as the operational backbone for our revenue-generating functions, optimizing processes, systems, and insights to accelerate performance and strategic decision-making.
Key Responsibilities
- Strategy Development:
- Develop and implement a revenue operations strategy aligned with ArangoDB’s goals and objectives.
- Identify and execute initiatives to maximize revenue generation, improve customer satisfaction, and streamline operational processes.
- Process Optimization:
- Design and enhance foundational processes for the customer lifecycle, including lead creation, scoring, and routing; sales pipeline management; closed deal management; and customer success and services delivery.
- Implement best practices for sales forecasting, pipeline management, and territory design.
- Lead strategic projects to improve efficiency and effectiveness across the revenue organization.
- Performance Metrics and Analytics:
- Define and maintain key performance indicators (KPIs) for revenue operations, sales, marketing, and customer success.
- Develop and maintain dashboards to track KPIs, providing actionable insights and data-driven recommendations to stakeholders and leadership.
- Conduct strategic analyses to identify trends, optimize processes, and inform decision-making.
- Data and Technology Management:
- Oversee the collection, analysis, and accuracy of sales data and KPIs, ensuring data-driven insights guide strategies.
- Evaluate, implement, and manage tools and technologies such as CRM systems and marketing automation platforms to support revenue operations.
- Cross-Functional Collaboration:
- Partner with sales, marketing, customer success, technical, and finance teams to ensure alignment and drive revenue growth.
- Serve as a liaison between departments to foster communication, collaboration, and operational synergy.
- Sales Enablement and Support:
- Design and manage territory and quota allocations to optimize sales performance.
- Provide tools, training, and resources to empower sales teams to close deals effectively.
- Collaborate with sales leadership to align operational processes with business objectives.
- Reporting and Insights:
- Create and present detailed reports on revenue performance, forecasting, and market trends to senior leadership.
- Monitor market trends and competitor strategies to identify opportunities and risks.
- Change Management:
- Lead and facilitate change initiatives to enhance efficiency and revenue growth.
- Drive adoption of new processes, tools, and strategies across the organization.
- Any other tasks assigned by the manager
Skills and Experience
- Bachelor’s degree in business, finance, or a related field; MBA preferred.
- 7+ years of experience in revenue operations, sales management, or a related role in a high-growth, technology company.
- Proficiency in Salesforce, data analysis tools (e.g., SQL, Excel), and CRM/revenue management software.
- Strong analytical and problem-solving skills with attention to detail.
- Proven experience in building and managing territories, comp plans, and setting quotas.
- Exceptional project management skills, with a track record of leading cross-functional initiatives.
- Strong communication skills and executive presence.
- Ability to thrive in ambiguity, operate autonomously and manage multiple projects simultaneously.
- An understanding of AI applications and their value to customers is a plus.
Why Join ArangoDB
Our headquarters is in San Francisco (US) and we have an office in Cologne (Germany), but most of our diverse team works remotely worldwide. So, do you prefer your desk at home or do you want to join us at one of our locations? Your choice.
Join a high-growth, innovative team where you’ll have expansive ownership to align processes, tools, and metrics, empowering teams to execute effectively in the field. Your contributions will directly impact our ability to scale, enhance operational efficiency, and deliver unparalleled value to our customers.
About 70 minds of ArangoDB come from 5 different continents and more than 20 countries. Diverse backgrounds enable us to see new solutions. We invite people from every culture, national origin, religion, sexual orientation, gender identity or expression, and of every age to apply to our positions. All employment decisions are based on business needs, job requirements, and individual qualifications. Arango is committed to a workplace free of discrimination and harassment based on any of these characteristics. We love this diversity and encourage everyone curious and visionary to join the multi-model movement.
