Support Specialist-Training Department

Pay Plan Title: Support Specialist

Working Title: Support Specialist – Training Department

Cost Center: 51/County - Training

Position Number: 17002

FLSA Status: Non-Exempt

Posting Salary Range: $35,646 - $41,375

Office Location: Remote within Trillium’s Catchment.

POSTING DETAILS:

Make an Impact  

Trillium Health Resources is a local governmental agency (LME/MCO) in North Carolina that manages serious mental health, substance use, and intellectual/developmental disability services. Serving in 46 counties, we help individuals and their families strengthen well-being and build foundations for a healthy life.

Join our team as we empower others to live their best lives by providing access to quality healthcare. We offer a challenging, engaging work environment where staff take home more than a paycheck. Every day, we see the results of our dedication – in the smiles of children on our accessible playgrounds and in the pride on the face of an adult cooking a meal for the first time. Working at Trillium Health Resources is more than just a job; it is an opportunity to make a direct impact on the communities we serve.

At Trillium, we know that empowering others begins with supporting and developing our team. That’s why we offer competitive benefits and work-from-home flexibility so that our employees thrive outside of the office. We’re also committed to building a diverse, inclusive culture where all employees have the potential to grow professionally and personally.

What We’re Looking For

Trillium Health Resources is seeking a new Training Support Specialist to provide confidential administrative and specialist support to the Training Department. This position requires travel within Trillium's 46-county catchment area. If you're passionate about supporting training initiatives, please submit your resume! We look forward to your application!

On a typical day, you might:

• Ensure reports are submitted by the assigned deadlines.
• Maintain training records and schedule venues, ensuring they are properly set up.
• Serve as the point of contact for participants and vendors, resolving any issues that arise onsite.
• Ensure that Crisis Intervention Training (CIT), QPR, Chronic Disease Self-Management Program (CDSMP), and Mental Health First Aid (MHFA) manuals are stocked, ordered, and distributed to each coordinator's location.
• Perform data entry in the Trillium database to accurately document each class (CIT and MHFA) and necessary related documents, ensuring they are listed and scanned.
• Update tracking spreadsheets as necessary.
• Perform data entry in the MHFA Database for MHFA training.
• Assist other Training Department staff as needed.
• Order CIT pins, teaching supplies, and other necessities for lodging and training events.

Employee Benefits:

Trillium knows that work/life balance is important. That’s why we offer our employees competitive benefits and flexibility that is second to none. Take a look at what we have to offer:

• A remote work option available for most positions
• Health Insurance - no premium for employee coverage
• Flexible Spending Accounts
• Paid Time Off (PTO) of 24 days, plus 12 paid holidays within first year of employment
• NC Local Government retirement pension. This is a defined-benefit retirement plan that will pay you a monthly amount upon retirement, for the rest of your life, with as little as five years of service. For more information, go to: https://files.nc.gov/retire/documents/files/Actives/LGERSHandbook.pdf
• 401k with 5% employer match & immediate vesting
• Public Service Loan Forgiveness Qualifying Employer

Qualifications: 

Required Education: 
 High School Diploma/GED 

Required Experience:
 A minimum of one (1) year of clerical experience or equivalent combination of higher education/experience.

Preferred Experience:
 Experience in assisting a senior executive and four (4) years of clerical and office management experience is preferred. 

Required License/Certification: 

Must have a valid driver’s license a valid active driver’s license is required to be maintained for this position

Location:
 Remote within Trillium’s Catchment in North Carolina.

Must reside in North Carolina to be considered for remote status.

Deadline for application: February 10, 2025@11:59pm

To be considered for employment, all candidates are required to submit an application through ADP and upload a current resume.  Your resume must provide your level of education and detailed work experience, including: 

• Employer Name
  1. Dates of service (month & year)
  2. Average number of hours worked per week
  3. Essential duties of the job as related to the position you’re applying for
• Education
  1. Degree type
  2. Date degree was awarded
  3. Institution
• Licensure/certification, if applicable

After submitting your application through our career center in ADP, your resume will be reviewed to ensure that your skills and experience meet the essential criteria for the role you have applied for.

You will be notified by HR on the status of your application as appropriate.  All applicants will receive a final email when the recruitment cycle for the position has closed.  

Join our Talent Community through our ADP career center to stay informed about positions you may qualify for. Remember to keep an update resume in the Talent Community profile. 

The diversity of the communities we serve is reflected in our employees. Trillium Health Resources is an Equal Employment Opportunity (EEO) employer.

Trillium Health Resources is a drug-free workplace. Candidates are required to pass a drug test as a condition of employment.

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