Customer Business Executive

Description

About the Role

The Customer Business Executive (CBE) plays a critical role in driving revenue growth and strategic alignment with Coro's largest and most high-value partners. This position focuses on account management, partner growth, and collaboration with internal teams to ensure mutual success, rather than new business development. The CBE acts as a strategic advisor to key accounts, working cross-functionally to deliver results and unlock new opportunities for growth.

The ideal candidate will have a strong background in cybersecurity and SaaS, a proven ability to manage large, complex accounts, and the skills to foster long-term, high-value relationships with partners. This is a relationship-driven role, where strategic thinking, collaboration, and a relentless focus on partner success are paramount.

**This is a regional role in Georgia, Tennessee or North Carolina**

About Us

Over the past few years Coro has received $175M in funding and is one of the fastest growing Cybersecurity companies in the world. The funding is primarily being used to enhance the Coro Cybersecurity SaaS platform and for additional headcount growth, as Coro continues to expand globally.   

Coro started in Tel-Aviv, Israel and is also headquartered in Chicago, IL with additional offices in New York, London, and remotely across the globe. As a global organization, Coro gives you the ability to work with people and teammates from around the world. 

Coro’s AI enabled Modular Cybersecurity Platform is the only one in the industry specifically designed to provide Mid-Market customers with scalable and affordable “enterprise grade” protection for all of their priority threat vectors.  

Responsibilities

Collaboration & Alignment

• Partner with the RVP within the region to align strategies, initiatives, and business goals, ensuring the mutual success of partners and Coro.
• Provide insights and recommendations based on partner performance, market trends, and partner needs to shape regional sales strategies and deliver business results.
• Drive revenue growth by strategically prioritizing initiatives that unlock new opportunities and expand Coro's reach in key accounts.

Account Management & Growth

• Act as the primary contact for strategic partners, building and nurturing long-term relationships that align with Coro’s growth and sales goals.
• Identify growth opportunities within existing accounts, leveraging tailored solutions that drive incremental revenue growth and partner satisfaction.
• Develop strategic business plans for each partner to ensure mutual success and continued revenue growth year-over-year.

Region Collaboration

• Collaborate with cross-functional teams, including sales, marketing, delivery, and support, to ensure that partners receive exceptional service and that shared objectives are met.
• Influence region initiatives, ensuring a coordinated effort that delivers outstanding results for partners, contributing to their success and long-term value.

Project Leadership

• Lead partner-related initiatives, ensuring the successful execution of joint projects and seamless delivery of Coro’s solutions and services.
• Coordinate with internal teams to resolve issues, meet deadlines, and exceed partner expectations consistently, driving positive business outcomes.

Client Advocacy

• Serve as the voice of the partner within Coro, advocating for their needs while balancing Coro’s business objectives and goals.
• Address partner concerns promptly and effectively, ensuring high satisfaction levels and strengthening long-term trust.

Reporting & Analysis

• Provide regular updates on partner performance, tracking KPIs, metrics, and strategic recommendations to drive ongoing growth and success.
• Analyze market trends and partner performance to identify new growth opportunities and areas for improvement, ensuring continuous optimization of sales strategies.

Skills and Experience

Cybersecurity & SaaS Expertise: Proven experience in cybersecurity and SaaS industries, with an in-depth understanding of market trends, partner ecosystems, and sales strategies.

Proven Account Management: A successful track record in managing large, complex accounts, with a focus on long-term relationship management and revenue growth.

Strategic Thinking: Ability to think strategically about partner needs, market opportunities, and aligning business goals for both Coro and partners.

Cross-Functional Leadership: Experience working with and indirectly managing diverse teams to achieve shared objectives.

Communication & Relationship-Building: Exceptional communication, negotiation, and interpersonal skills, with the ability to build trust and credibility.

Analytical Skills: Strong proficiency in analyzing data, generating insights, and creating actionable recommendations.

Project Management: Excellent organizational and project management skills, with the ability to multitask and manage competing priorities.

Education & Experience:

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• 10+ years of experience in account management or a related field, preferably in cybersecurity or SaaS industries.

Job Benefits and How We Work

• Unlimited vacation days, Sick Days, and 10 Paid Holidays 
• Robust benefits package includes medical, dental, vision (80-90% company paid), HSA with contribution, FSA, 401k with company match, company paid STD & LTD, company paid life & AD&D, pet insurance and Paytient.  
• Essential Technology and Marketing  
• World class product   

What to Expect in the Interview Process:

• 45-minute Zoom interview with our Recruiting Team 
• 45-minute Zoom interview with the Hiring Manager
• 30-minute Zoom interview with the Chief Business Officer

As job positions at Coro open and are publicly posted, we encourage all applicants who believe they have the qualifications and would be a good fit for the position to apply.  

Coro is an Equal Opportunity Employer. We embrace the value you can bring to our team through your commitment, skills and abilities, creativity, experience and diversity...not your skin color, sex, gender or otherwise. However you identify, if you’re passionate, good at what you do, feel aligned to Coro's mission, and feel you’re the right fit for an open position, we encourage you to apply.