Job description

Fulfil’s engineering team develops next-generation technologies that change how millions of customer orders are fulfilled by merchants. Our products need to handle information at a massive scale and as an ERP, we deal with substantial complexity in shipping a great product. To help us on our journey, we are seeking a proactive and highly organized Technical Project Manager. Working closely with our CEO, your primary focus will be to manage projects critical to the long term success of engineering organization. You will focus on maintaining proactive processes, tracking key metrics, and fostering collaboration across teams, allowing leadership to concentrate on strategic decision-making; in short, you'll be the glue that keeps engineering going, ensuring nothing slips through the cracks.

This role involves working closely with engineering teams, customer-facing stakeholders, and designers to ensure smooth workflows and operational excellence. Join our international and diverse team as we continue to thrive in North America and expand our organic growth in Europe.

What You’ll Do:

Conduct regular engineering check-ins to maintain alignment and surface key updates.
Facilitate iteration planning, ensuring timely delivery and effective coordination.
Collaborate with stakeholders, including customer-facing teams and designers, to maintain smooth workflows.
Track and analyze metrics such as open PRs, infra spend, highest number of reviews, and iteration completion percentage.
Summarize and surface data trends to improve engineering discipline and team performance.
- Highlight lessons from past iterations (e.g., over-planning, under-planning, and story quality).
Coordinate release testing to ensure feedback is addressed prior to deployment.
Organize and lead engineering team rituals, including standups, retrospectives, and check-ins.
Assist in planning engineering meetups and virtual activities to foster team engagement.
Act as the first point of contact for customer-facing teams, reducing direct interruptions to engineers.
Surface data trends and share insights on team-level and individual-level performance for leadership review.