RMA Analyst (APAC)

What is special about Lighthouse?

Lighthouse is built on a foundation of unique, compassionate, highly driven individuals.   We elevate the strengths and talents of those around us while leveraging opportunities for growth. We offer the experience of solving complex problems while continuing to grow multiple facets of your career. Lighthouse is where innovation meets support and where collaboration is the key ingredient to success. We grow together and are stronger together. 

What’s unique about this role?

This role provides the opportunity to work on dynamic projects with subject matters spread across different domains with a collaborative team. An open and supportive culture that provides enriched opportunities to grow and scale within the role. 

What will this person do?

Will be a part of a dynamic project team engaged in document review, analysis, and trend reporting, using 3rd party and proprietary Information Retrieval (IR)/search software. Will be actively collaborating with other members and participating in training/knowledge sharing initiatives and group forums. 

• Review and analyze documents in large corpora to assess relevancy vis-à-vis project requirements.
• Rapid synthesis and understanding of unfamiliar subject matter areas.
• Identifying key content using 3rd party and proprietary Information Retrieval (IR)/search software
• Proactive identification and elaboration of key trends and risks related to projects.
• Timely and comprehensive communication and documentation of findings and proposals
• Active contribution to planning, efficiency, and quality control related tasks/initiatives
• Active involvement in solution and workflow design based on project requirements.

Bring your passion and together we will shine. It would also be great if you have the following:

• 0 - 3 years of experience (preferred in applying research and analysis skills in developing business solutions)
• Relevant post-graduate work and research also applicable
• Strong exposure to ITES and a fast-paced work environment
• Keen attention to detail & strong client service ethic
• Ability to manage competing priorities and work independently or as part of a team.
• Adapts to new situations.
• Some exposure to Relativity/dtSearch syntax
• Excellent written and oral communication skills in English
• Comfortable and adept at dealing with ambiguity and change.
• Passion in applying core analysis and problem-solving skills to deliver innovative business solutions.
• Strong service orientation with both internal and external clients
• Exceptionally high commitment to ensuring quality output.
• Ambitious, organized, self-driven, a quick learner, and unrelentingly curious.
• Comfortable tackling challenges involving collaborating across and reporting to onshore teams.
• Motivated by interactive team environments with shared mandates.
• Working knowledge of Microsoft Office Suite
• Bachelor’s degree at minimum or a post graduate degree. Specific field of study is less important as LH encourages a skillfully diverse employee population. Current team members have advanced degrees in areas as diverse as Law, Linguistics, Psychology, Biology, Economics, and Information Science
• Comfortable with a remote working environment with space available for office infrastructure and private workspace
• Experience with research and data analysis might be advantageous for the job.

Lighthouse celebrates and thrives on diversity and is an Equal Opportunity Employer. We hire, train, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. We welcome any talents and contributions you can bring to the team and are deeply committed to growing an environment where everyone can feel safe, is respected, and can show up as themselves. Come as you are!

This position will work for and be employed by Lighthouse's India subsidiary, which is an independent company located in India.