Onboarding Specialist III

This role…

• Facilitates and conducts virtual training sessions for caregivers across multiple branches.
• Ensures that all caregivers complete the required onboarding and orientation documentation to ensure they are “bench ready” to start work.
• Accurately updates HHA with caregiver orientation attendance, dates/times, and pay information.
• Proactively follows up with caregivers who have not completed the orientation paperwork, ensuring their compliance with deadlines.
• Maintains clear communication between caregivers and Regional Managers to streamline the orientation process.
• Collaborates with the Welcome Team and Operations teams to ensure compliance with all legal and company requirements.
• Monitors and reports the orientations status of caregivers and provide feedback for improving the onboarding experience.
• Takes charge of the new hire orientation process, responsible for daily activities of new hire orientation, ensuring a smooth transition into the organization.
• Effectively communicates all preemployment requirements to new hires, providing clear instructions and guidance.
• Actively participates in team meetings, fostering open communication and collaboration within the team.
• Contributes to the creation and improvement of Standard Operating Procedures (SOPs) for the orientation process.
• Maintains access to and ensure the security of highly sensitive materials, upholding confidentiality standards.
• Ensures the maintenance of project productivity and quality goals, striving for continuous improvement.
• Communicates with team members and departmental managers, providing regular updates and addressing concerns promptly.
• Participate in other projects or duties as assigned.

We are interested in speaking to individuals with the following…

• High School Diploma required.
• Two (2) plus years of experience.
• Experience facilitating Orientation and virtual training is preferred.
• Bilingual preferred, English and Spanish.
• Or equivalent combination of education and/or experience.
• Exceptional communication with team members and departmental manager(s).
• Strong analytical and problem-solving skills.
• An energetic pace along with a positive attitude.
• Self-motivation and the ability to work independently and with organizational team members.
• Proficient in the use of Word, Excel, Outlook, and PowerPoint.
• Excellent oral and written communication skills.
• Proficient in managing multiple tasks at the same time.

Salary: $16.36 - 22.09/hourly