The Club Caddie Marketing Specialist plays a key role in supporting the growth and implementation of digital marketing solutions for golf course clients. Reporting to the Director of Digital Experience, this role is focused on the execution, onboarding, and enhancement of marketing services, including websites, mobile apps, email marketing and sms marketing, and other digital tools. The ideal candidate will be a hands-on team member with experience in customer relationship management and a passion for helping businesses succeed through innovative technology solutions.
The ideal candidate has a background in both digital marketing and the golf industry, with a proven track record of executing successful digital marketing strategies, while also being very comfortable with relationship management and getting the most out of their interaction with the golf course operators. The daily responsibilities will include but not be limited to:
Client Onboarding:
Assist in onboarding new and existing client websites using platforms such as WordPress.
Manage the implementation of white-label mobile applications and email/SMS marketing tools for clients.
Project Management:
Lead and manage digital projects for websites, mobile apps, and email/SMS marketing from inception to completion, ensuring projects stay on track, meet deadlines, and exceed client expectations.
Use tools such as Jira for tracking project milestones, managing tasks, and collaborating with cross-functional teams.
Coordinate with internal stakeholders and clients to ensure smooth communication and delivery of services.
Ongoing Support for Digital Products:
Provide ongoing support for client websites, mobile applications, and email/SMS marketing platforms.
Troubleshoot technical issues and work with relevant teams to resolve any product-related concerns quickly and effectively.
Customer Engagement & Strategy:
Serve as a key point of contact for clients, understanding their needs and offering recommendations on best practices for digital engagement.
Monitor client campaigns, analyze performance metrics, and suggest optimizations for better outcomes.
Product Expertise & Training:
Maintain a deep understanding of Club Caddie’s tools, including WordPress for website design, mobile app, email marketing platforms, and Google Workspace.
Educate clients on best practices and product features, providing training and support as needed.
Collaboration & Internal Coordination:
Work cross-functionally with teams such as Sales, Implementation, Support, and Customer Success to deliver top-notch client service and drive product adoption
Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain.
Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service.
Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa. Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60.
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