Pre-Sales Systems Engineer- Public Sector

Overview:

Quest is an award-winning IT management software provider offering a broad selection of solutions that solve some of the most common and most challenging IT problems. We are currently looking for a Pre-Sales Systems Engineer to support our public sector business. This position is a United States Remote position.

Quest strives to be the best of the very best in everything we do. We are fanatically customer focused and are proud to support the most complex customers who have the highest IT demands in the world. It’s exciting, it’s rewarding, it’s hard work and offers career and personal growth.

The primary responsibility of the Pre-Sales Systems Engineer is to Provide technical expertise to deliver Quest Software products and solutions successfully and partner with our public sector sales teams for pre-sales technical consulting toward achieving our organizations revenue goals and objectives.

● Provide pre-sales technical support for Database Management solutions, collaborating with Account Managers to assist key customers with mission-critical systems across diverse platforms.

● Train and coach Sales Representatives on federal GTM messaging and new product offerings to ensure awareness of upcoming opportunities and competitive intelligence.

● Maintain regular communication with sales teams to review key deals and keep them informed on product offerings and technical information.

● Stay updated on industry trends, customer expectations, and competitors in the designated solution area.

● Serve as the primary technical point of contact for customers, providing information, conducting web demos, onsite engagements, and Proof of Concepts (POCs).

● Assess customer needs to determine appropriate next steps based on skill set, requirements, availability, and technical strategy.

● Develop and maintain expertise in Quest products by completing relevant learning courses and technical prerequisites.

● Handle necessary documentation, including Customer Project Pages, Engagement Plans, Post POC reports, business justifications, and RFP responses.

● Deliver product demonstrations, training, and knowledge transfer to customers and channel partners.

● Provide expertise in database management, optimization, analysis, and tuning.

● Build and maintain strong relationships with technical decision-makers.

• Bachelor's degree (B.A./B.S.) in a computer-related discipline or equivalent experience.
• 5+ years of experience working with databases and DBMS- TOAD required**
• 3 to 5 years of pre-sales technical experience.
• Proven ability to manage procurement activities, including responding to customer inquiries, handling RFPs/RFIs, executing demos and trials, overseeing product installation, and effectively communicating the architecture of complete solutions
• Prior experience in pre-sales and customer-facing technical services is a must.
• Must be a U.S. citizen with a valid passport
• Willing to travel throughout the continental United States and International when required
• Ability to support a federal organizational goals and long-term business objectives
• Ability to support federal organizational goals and align with long-term business objectives

Key Skills and Competencies:

• Excellent presentation, business, analytical, and problem-solving skills.
• Strong ability to engage with customers and articulate technical concepts effectively.
• Extensive experience administering Java application servers and database platforms.

Technical Knowledge

• System administration or consulting experience & knowledge with Application development & design work for some combination of Database
• Working knowledge and experiences with Oracle, SQL or other RDBMS platforms and applications
• Architectural knowledge in different technologies: LAMP(or other stacks), webservers, Java, .Net, SAP, PeopleSoft, VMware, etc. would be a plus
• Good knowledge with various Linux, Unix and Windows OS platforms
• Working knowledge of IaaS cloud platforms such as Azure and AWS
• Proficiency with Microsoft Office 365 productivity tools is required

Company Information:

Quest Public Sector, Inc., part of Quest Software, provides software solutions for the changing world of enterprise IT.  With 30+ years’ experience, Quest is a global provider to 130,000 organizations across 100 countries. Quest helps simplify challenges caused by data explosion, cloud expansion, hybrid datacenters, internal and external security threats and regulatory requirements. Quest Public Sector, Inc. offers solutions to help government agencies with database management, data protection, unified endpoint management, identity and access management and Microsoft platform management. With Quest, government agencies spend less time on IT administration and more time on business innovation. For more information, visit www.quest.com/fed .

Why work with us! 

-Life at Quest means collaborating with dedicated professionals with a passion for technology. 

-When we see something that could be improved, we get to work inventing the solution. 

-Our people demonstrate our winning culture through positive and meaningful relationship. 

-We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential. 

-Our team members’ health and wellness is our priority as well as rewarding them for their hard work. 

Quest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. 

Come join us. For more information, visit us on the web at Quest Careers | Where next meets now. Join Quest. 

Job seekers should be aware of fraudulent job offers from online scammers and only apply to roles listed on quest.com/careers using our applicant system. Note: We do not use text messaging or third-party messaging apps like Telegram to communicate with applicants, so please exercise caution if you are approached in this way and only interact with people claiming to be Quest employees if they have an email address ending in @quest.com. You can report job scams to the FTC (ReportFraud.ftc.gov) or your state attorney general.