Offer summary

Qualifications:

5+ years in operations and vendor management, Bachelor’s or Master’s in Business, Engineering, or Life Sciences, Strong data-driven decision-making skills, Experience managing global teams effectively.

Key responsabilities:

Lead and mentor a Data Operations team

Manage internal and external relationships for product success

Optimize processes and improve data accuracy

Oversee workforce planning to meet KPIs

Job description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Our goal is to create the Industry Cloud for Life Sciences, leveraging cloud technology, data, and consulting to improve efficiency across the industry.

We seek a Senior Operations Manager to drive operational excellence, scale results, and lead a high-performing global team with strategic focus and data-driven insights.

The ideal candidate has a proven track record in operations, managing global teams, scaling processes, and optimizing vendor relationships to deliver measurable outcomes.

What You'll Do

Lead and mentor a high-performing Data Operations team of leads, ensuring alignment and engagement

Manage internal and external relationships to drive product success and efficiency

Optimize processes, improve data accuracy, and ensure consistent product performance

Oversee workforce planning, and team performance to meet KPIs

Streamline operations, scale effectively, and manage vendor efficiency within budget

Drive transitions in people, processes, and technology to support business growth

Requirements

5+ years in operations and vendor management (tech/start-up preferred)

Bachelor’s or Master’s in Business, Engineering, or Life Sciences

Experience in workforce planning and team scale

Strong data-driven decision-making and process optimization skills

Proven ability to lead remote and global teams effectively

Nice to Have

Lean Six Sigma, PMP, or other process improvement certifications

Experience scaling operations in fast-growing companies

Proficiency in data analysis, BI tools, and predictive analytics

Expertise in organizational change management

Advanced vendor management, including contract lifecycle and performance tracking

Cross-functional collaboration with IT, Finance, and HR

Strategic thinking to align operations with long-term business goals

Experience driving innovation and automation for efficiency gains

Perks & Benefits

1% charitable giving program

Medical private insurance

Dental Cover

Income protection

Private pension plan

Life insurance

Travel Insurance

Fitness reimbursement

#RemoteIreland

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.

If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.

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