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Field Install Audit Engineer

Remote: 
Full Remote
Contract: 
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Offer summary

Qualifications:

College level education in any course, Knowledge of solar design and installation, Experience in technical support is a plus, Strong written and spoken English skills.

Key responsabilities:

  • Assess design and installation quality
  • Support field service with technical issue identification

ClearSource BPO logo
ClearSource BPO Large http://www.clearsourcebpo.com/
1001 - 5000 Employees
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Job description

Why ClearSource?
ClearSource is passionate about our Core Values!
  • Customer First – We share an intense passion for creating an exceptional customer experience.
  • Personal Accountability – Commit to do the right thing and do it.
  • Humble Courage – Be brave enough to seek, deliver, and accept feedback.
  • Hungry – Do your best every day to make great things happen.
  • Happy & Healthy – Choose well, live well.

Do these values resonate with you?
Do you strive to provide an exceptional, authentic customer experience every day?

If the answer is yes, then ClearSource is looking for you to join our team as a Field Install Audit Engineer to work with our design and engineering team serving our client in the Solar Campaign. You should be responsible in ensuring all PV systems are built in accordance with industry-leading quality

Enjoy these outstanding perks and benefits:
  • Work from home set up
  • Competitive salary
  • Medical and dental Insurance (with free dependent)
  • Group life insurance
  • Paid time off (PTO)
  • Outstanding career growth
  • Passionate, energetic & innovative work culture
  • Friendly, team-driven environment
  • Skills and leadership development
What you will do as a Field Install Audit Engineer
  • Assess internal and partner design and installation quality through regular photo reviews.
  • Support the field service group through proactive identification of technical issues
  • Leverage knowledge of solar design, installation techniques, NEC and building codes to determine if the installation was built to standard
  • Gather data to support constructive feedback to design and installation teams
  • Identify and manage actions needed to bring an installation up to standard and initiate all field quality assurance corrections through field service dispatches
  • Act as an internal PV expert for cross department projects and support
  • Contribute to technical documentation including technical bulletins, webinar content, training presentations, and product reviews
  • Meet performance goals and metrics minimums set forth by management
  • Adhere to established schedule as designated by leadership
  • Maintain professionalism and responsiveness in workplace and online communications
  • Make meaningful contributions in all weekly meetings maintaining engagement through questions and responses
What ClearSource Needs from You
  • College level of any course
  • Solar knowledge, engineering or design and troubleshooting a plus.
  • Technical Support Representative a plus.
  • Keen to details
  • Must have strong written and spoken English.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Other Skills

  • Quality Assurance
  • Teamwork
  • Detail Oriented
  • Communication

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