Admin Assistant (Voice)

This is a remote position.

Schedule: Monday to Friday 8am to 5pm Manchester, NH Time with an hour unpaid lunch  Responsibilities

• Efficient data entry and meticulous record-keeping.
  

• Prepare detailed reports and craft presentation templates using tools like Google Slides.
  

• Address and respond to customer inquiries via phone, chat, email, or video calls, ensuring a high level of professionalism and clarity.
  

• Prepare and organize sales invoices, contracts, and other financial documents.
  

• Update and maintain customer records, marketing lists, and other databases.
  

• Coordinate with other departments to ensure smooth workflow and timely completion of tasks.
  

• Assist in organizing and scheduling meetings, appointments, and events.
  

• Handle sensitive customer information with discretion and ensure data protection.
  

Requirements

• Strong written English proficiency and effective verbal communication skills.
  

• Demonstrated reliability with a keen attention to detail.
  

• Basic proficiency in Excel and other MS Office tools.
  

• Quick learner with the ability to adapt to changing tasks and priorities.
  

• Technical proficiency, including familiarity with G-suite and other online tools.
  

• Experience in handling voice interactions with a focus on customer satisfaction.
  

Highly Regarded Skills and Experience

• Prior experience in a similar administrative or support role with voice interactions.
  

• Familiarity with cloud storage solutions like Google Drive or Dropbox.
  

• Experience in event planning or coordination.
  

Benefits