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Project Solutions Specialist

extra holidays - extra parental leave - fully flexible - 4 day week
Remote: 
Full Remote
Contract: 
Experience: 
Mid-level (2-5 years)

Offer summary

Qualifications:

Bachelor degree preferred, 2 to 3 years in project management, Knowledge of CRM software like Salesforce, Excellent customer service skills.

Key responsabilities:

  • Lead and manage 50-60 projects simultaneously
  • Develop tailored solutions for clients' needs
  • Identify workflow improvement opportunities
  • Maintain detailed project documentation

Iron Mountain logo
Iron Mountain Information Technology & Services Large http://www.ironmountain.com
10001 Employees
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Job description

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

This Opportunity is for all internal candidates from North America ( USA and Canada )

We are seeking a highly skilled and motivated Project Solutions Specialist to join our team. In this role, you will be responsible for overseeing and driving successful project outcomes by applying project management strategies, creating quality and timely project statements of work, developing tailored solutions, and collaborating with cross-functional teams.

RESPONSIBILITIES

  • Lead and manage multiple projects (50 to 60 projects at a time), ensuring each is completed on time, within scope, and within budget.

  • Work with clients and internal stakeholders to identify project needs and develop tailored solutions that address challenges and achieve business objectives.

  • Continuously identify opportunities to improve workflows and implement best practices for project management.

  • Serve as a liaison between cross-functional teams, ensuring effective communication and smooth project execution.

  • Prepare and maintain detailed project documentation, including project plans, status reports, and post-project evaluations

REQUIREMENTS:

  • Bachelor degree is plus

  • 2 to 3 years of experience in project management, business analysis, or a related field

  • Knowledge of customer relationship management (CRM) software such as Salesforce

  • Must have an excellent knowledge of company’s services and products

  • Knowledge of SKP , google platforms, smart sheet

  • Excellent customer service and organizational skills.  

  • Must be able to handle  working under stress

This role offers significant opportunities for personal and professional development within our growing company. We are excited to bring a new member into our team and look forward to your application!

Category: Sales Operations Group

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Information Technology & Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Organizational Skills
  • Stress Management
  • Communication

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