Clinical Educator Certified Nurse (BSN)

How will this role have an impact?

This is a new role that will report to the Clinical Educator Manager, Clinical Success.

As a Clinical Educator of Signify Health’s Clinical Education team, you will work closely with the Clinical Success team and other cross functional clinical teams to proactively create clinical and non-clinical content based on researching best practices, national practice guidelines and field observations throughout your tenure with Signify Health. This role will strengthen clinical quality, documentation accuracy, and continuous improvement of educational material provided by the Clinical Education team.

The ideal candidate is a seasoned clinician with clinical education experience who is passionate to proactively identify clinical development needs, enjoys training others, and empowers other clinicians to learn from content created by the team.

What will you do?

• Create and develop clinical content to educate the clinical colleagues and internal staff
• Create and develop non-clinical content to educate the clinical colleagues on Signify policies and best practices to ensure a positive member experience and customer satisfaction
• Demonstrate clinical expertise as a writer, educator, clinician, consultant, presenter, and facilitator
• Support high quality documentation by collaborating with various stakeholders to identify and solve trending opportunities
• Maintain, revise or adapt existing clinical and non-clinical content to meet the clinical network needs
• Collaborate effectively with the Marketing and Development team to produce clinician educational training materials
• Collaborate effectively with the Diagnostic and Preventive Services team to produce clinician educational training material
• Create referral to the Marketing and Development team to transition clinical network educational material into a digestible format
• Review education content on a scheduled cadence in the LMS to improve and enhance the learning experience and outcomes for our clinician network
• Be a subject matter expert regarding clinical network education team procedures
• Perform field observations with clinical network to gain insight on educational needs
• Perform other responsibilities and duties periodically assigned by leadership in order to meet reasonable operational and/or other requirements

We are looking for someone with:

• Bachelor’s degree in nursing
• Active state nursing license (unencumbered) required; no history of prior license actions or board-ordered restrictions that would prevent obtaining licensure in additional states upon request
• Experience as a clinical educator and/or professional development in a hospital, clinic or corporate healthcare setting, required
• Experience in adult education principles
• Experience in risk adjustment and coding, preferred
• Knowledge and expertise across the lifespan including, experience with health assessment, obtaining health history from patients and performing a physical examination
• Minimum 2 years of clinical experience pertinent to the member population(s)
• Demonstrates leadership, coaching, precepting, and/or mentoring experience, required
• Ability to travel as needed for team meetings and performing field observations
• Strong organizational and time management skills
• Strong interpersonal and communication skills to interact effectively with diverse groups of internal and external groups in a fast-paced environment
• Evidence of excellent written and verbal communication skills
• Critical thinker and problem-solving skills
• Creative, adaptable
• Strong presenter and visual storyteller
• Highly attentive, analytical, and detail oriented
• Ability to create content in an explanatory and procedural style for multiple audiences
• Proficient in SalesForce, Google Suite
• Ability to act with the guidance of the Clinical Educator Manager and senior leadership in decision making to fulfill priorities and meet critical deadlines

The base salary hiring range for this position is $80,000 to $95,000. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  Eligible employees may enroll in a full range of medical, dental, and vision benefits, 401(k) retirement savings plan, and an Employee Stock Purchase Plan.  We also offer education assistance, free development courses, paid time off programs, paid holidays, a CVS store discount, and discount programs with participating partners.  

About Us:

As Signifiers, we are the heart of our culture. We define and build it -- from how we treat each other, to responding to our members’ needs and serving our communities. Living our Heart At Work Behaviors™ in every interaction every day helps us to put our purpose into action for our customers and members and create a workplace where we can all thrive. Every Signifier plays an important role in creating the culture we need, want, and deserve. We do this by putting people first, joining forces, creating simplicity, championing safety and quality, rising to the challenge, and inspiring trust. Join our team and bring your heart to work as we innovate and deliver solutions to make health care more personal, convenient and affordable.

Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved.

Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify’s intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.

To learn more about how we’re driving outcomes and making healthcare work better, please visit us at www.signifyhealth.com

Diversity and Inclusion are core values at Signify Health, and fostering a workplace culture reflective of that is critical to our continued success as an organization.

We are committed to equal employment opportunities for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.