The Workday HCM Functional Architect (Continuous Value Services) is the “go to” support leader, expected to provide expert guidance and delivery for functional area engagements. This individual serves as the billable functional leader on Workday post-production support. The Functional Architect is a Senior Workday product expert who works closely with Engagement Managers, Managers, functional area leads, and senior client resources. The Functional Architect will provide overarching strategic guidance and leadership on engagements to ensure a robust and complete solution that meets customer needs and allows for future enhancements with limited rework.
Responsibilities:
Provide functional leadership on multiple, concurrent Workday engagements
Oversee functional area workshops and customer confirmation sessions on Workday engagements
Act as a sounding board and provide ad-hoc advice for EM, leads, and clients as necessary
Serve as an advocate and escalation point for the EM and functional team and ensure issues are being addressed
Partners with customers needing additional support outside of ticket based requests
Help team to understand and adhere to methodology, and provide feedback to appropriate parties internally to support continuous enhancement of our tools and process
Mentor junior project resources by providing guidance allowing them to learn new skills and functional areas, lead customer sessions, and configure the solution
Utilize Cynergy methodology to deliver Workday implementations
Continuous commitment to the ongoing optimization of the Cynergy methodology, which includes driving team members to keep these tools current
Ensures cohesive structures and project communications are in place for cross-functional delivery
Skills & Requirements:
Current Workday certification
Bachelor’s degree or equivalent experience
Certified in at least two subspecialties in addition to their area. Must be able to lead in each of these areas. For example, HCM subspecialties must include one of following: Core Compensation, Benefits, or Recruiting
Completed 3 full lifecycle Workday Implementations
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Why choose Cognizant:
Cognizant Core Values:
Center for Social Dynamics
CIEE Council on International Educational Exchange
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