Bachelor's degree or significant experience required, 4 years' experience in technical support role, Exceptional analytical and organizational skills, Relevant certifications or advanced degrees a plus.
Key responsabilities:
Evaluate and document current-state IT environments
Conduct discovery activities and manage IT transition tasks
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Our updated brand represents the evolution of our business— all that we are today and all that we will become. It also represents our growth into many aspects of specialty care as we support physician specialists, care for even more patients and welcome new partners to our family of businesses. The new SCA Health logo symbolizes our momentum and our look ahead as we continue to transform the future specialty care across America.
Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality outcomes and a better experience for patients and providers, all at a lower total cost of care.
As part of Optum, we participate in an integrated care delivery system that enables us to support our partners as they navigate a complex healthcare environment, Only SCA Health has a dynamic group of physician-driven, specialty care businesses that allows us to customize solutions, no matter the need or challenge:
We connect patients to physicians in new and differentiated ways as part of Optum and with our new Specialty Management Solutions business.
We have pioneered a physician-led, multi-site model of practice solutions that restores physician agency by aligning incentives to support growth and transition to value-based care.
We lead the industry in value-based payment solutions through our Global 1 bundled payment convener, that provides easy predictable billing to patients.
We help physicians address everything beyond surgical procedures, including anesthesia and ancillary service lines.
The new SCA Health represents who we are today and where we are going—and the growing career opportunities for YOU.
Responsibilities
This position is responsible for all IT transition and integration tasks in support of acquired centers. The IT Acquisition Analyst will be expected to evaluate and document current-state IT environments, determine technical environment strategy, and execute transition of acquired entity to SCA specifications.
Key Responsibilities:
Conduct all discovery activities including but not limited to site visits and comprehensive documentation of overall technical environment
Work closely with impacted IT areas during the planning and development of the future-state environment for each acquired center, ensuring full and detailed understanding of the current-state and providing follow-up data as needed
Receive, configure and arrange delivery of desktop hardware to center in advance of IT cutover date
Perform all IT transition tasks including:
development, execution and sign-off of a test plan
installation of hardware, including computers, servers, routers and switches
installation, mapping, data migration and on-site user set-up of applications
training of center employees for issue logging
Perform post-closing support and transition to Service Desk
Technical Understanding
Possesses thorough understanding of desktop computer environments and issue resolutions
Possesses thorough understanding in the areas of database and system design
Possesses thorough understanding of Internet, Intranet, and client/server architectures
Possesses thorough understanding of network and telecommunication infrastructure
Possesses thorough understanding of Information Technology capabilitie
Communication
Effectively communicates relevant project information to leadership
Resolves and/or escalates issues in a timely fashion
Able to effectively communicate difficult/sensitive information
Qualifications
Bachelor’s degree or significant experience required
4 years’ experience in technical support role
Exceptional analytical and organizational skills, including a proven ability to adapt to a dynamic project environment
Relevant certifications or advanced degrees a plus
Ability to communicate effectively both verbally and written with clients and teammates
Must be available for travel, including some weekends
USD $70,200.00/Yr. USD $80,000.00/Yr.
Required profile
Experience
Level of experience:Mid-level (2-5 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.