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Product Specialist/Associate Product Manager (Allergy/Celiac)

extra holidays - extra parental leave
Remote: 
Full Remote
Work from: 
New Jersey (USA), United States

Offer summary

Qualifications:

Bachelor's Degree required, MBA preferred, Understanding of the lab industry, Basic understanding of financial principles, Excellent project management skills.

Key responsabilities:

  • Support new solution development and life cycle management
  • Conduct market research to evaluate sub-segment trends

Quest Diagnostics logo
Quest Diagnostics Large http://www.questdiagnostics.com
10001 Employees
About Quest Diagnostics
Quest Diagnostics (NYSE: DGX) empowers people to take action to improve health outcomes. Derived from the world's largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors and improve health care management. Quest annually serves one in three adult Americans and half the physicians and hospitals in the United States, and our 47,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives. The company offers physicians the broadest test menu (3,000+ tests), is a pioneer in developing innovative new tests, is the leader in cancer diagnostics, provides anatomic pathology (AP) services, & interpretive consultation through its medical & scientific staff of about 900 M.D.s & Ph.D.s. The company reported 2020 revenues of $9.44 billion. Quest Diagnostics offers the most extensive clinical testing network in the U.S., with laboratories in most major metropolitan areas, & in Mexico, the UK & India. The company also operates four esoteric laboratories, 40 outpatient AP laboratories, & 160 smaller, rapid-response laboratories. Patients may have specimens collected in any of the company’s approximately 2,250 patient service centers. On a typical workday, testing is performed for about 550,000 patients. Quest Diagnostics empowers healthcare organizations & clinicians with state-of-the-art connectivity solutions. The company is the leading provider of pre-employment drugs-of-abuse screening for employers & risk assessment services for the life insurance industry. It is the world’s 2nd largest provider of clinical trials testing for new pharmaceuticals. More information is available at www.questdiagnostics.com. Language Assistance / Non-Discrimination Notice Asistencia de Idiomas / Aviso de no Discriminación 語言協助 / 不歧視通知 www.QuestDiagnostics.com/home/nondiscrimination
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Job description

We Provide Solutions. Patients and Physicians rely on our diagnostic testing, information, and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact, and a clear dedication to service. It’s about providing clarity and hope.

The Product Specialist/Associate Product Manager (Allergy/Celiac) will support new solution development and life cycle management for sub-segments through a cross-functional team reporting to the Product Director. This position will support Infectious Disease.

This is a hybrid position based in Secaucus, NJ (preferred) but remote candidates will be considered.

  • Work with the Product Director to identify, develop and implement solutions addressing unmet customer needs that will drive profitable growth in sub-segment.
  • Build partnerships with key internal & external stakeholders, providing both strategic counsel and support to all areas of the function.
  • Execute effective life-cycle management across the sub-segment through robust cross-functional team management.
  • Support the Value Delivery partners to achieve agreed revenue, volume and margin targets in AOP.
  • Partner with Marketing on strategy and mix.
  • Assess new products/solutions to enable prioritization within R&D, IT and Operations.
  • Generate customer insights to define customer/market sub-segment needs to drive product/portfolio solution, priority setting, risk management.
  • Conduct market research to evaluate sub-segment market trends, track changing behaviors, and identify unmet needs
  • Define and manage sub-segment metrics (including TAT and other potential requirements such as billing programs, prior authorization etc.).
  • Assure the voice of customer is brought into the in-line and product/solution creation process.
  • Understand the competitive landscape to insure we have winning solutions in development and in the market place.
  • Understand continuum of care requirements and gaps.
  • Analyze financial data (i.e. volumes, revenue, costs, test margins) and client ordering behavior data to identify patterns to help make informed decisions on commercial strategies and portfolio decisions.

Knowledge And Skills

  • Domain knowledge - Understanding of the lab industry and Healthcare landscape
  • Customer Focus – build strong (internal) customer relationships and delivering customer-centric solutions
  • Story Telling + Effective Communication - Developing and delivering product messages that convey a clear understanding of the unique needs of different audiences
  • Collaboration/Team oriented - Building partnerships and working collaboratively with others to meet shared objectives; ability to motivate and work well with diverse, cross functional teams and in a matrix environment
  • Decision Quality - Making good and timely decisions that keep the business moving forward
  • Curiosity – demonstrates a proactive interest in understanding portfolio needs, market dynamics, competitive landscape, customer needs, and channels to growth
  • Business Insight - Applying knowledge of business and the marketplace to advance the organization’s goals
  • Plans & Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals
  • Financial Acumen - Basic understanding of key financial principles, including revenue, costs, and profitability; Ability to forecast within a product context
  • Excellent project management skills - Ability to manage multiple projects at once
  • Superior communication skills - including ability to develop superior slide presentations and deliver formal business presentations
  • Initiative – ability to independently problem solve and find resolutions
  • Strategic thinking – ability to think critically and connect details to broader business goals

Education

Bachelor’s Degree (Required), MBA preferred

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Customer InsightsMarket ResearchProduct ManagementFinancial AnalysisStrategic ManagementCross-Functional Team LeadershipProject ManagementLifecycle ManagementCustomer Relationship ManagementHealthcare Industry KnowledgeStorytellingDecision ScienceBusiness AnalysisLaboratory ExperienceEffective Communication

Other Skills

  • Collaboration
  • Strategic Thinking
  • Curiosity
  • Financial Acumen
  • Teamwork
  • Communication
  • Problem Solving
Are you interested?

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