Client Executive, Enterprise (UK)

We are seeking a seasoned Enterprise Client Executive to drive growth and success across our largest enterprise accounts and high-potential prospects. This role encompasses the full customer lifecycle, from prospecting to new logo win to renewal, with a focus on expanding relationships and revenue within large US corporations and their subsidiaries.

As an Enterprise Client Executive, you will own a Recurring Book of Business metric and an Incremental New Business metric, contributing to the acquisition, growth and retention of our most strategic clients. You'll work in close partnership with cross-functional teams, including Solutions Engineers, Customer Success Managers, Professional Services Delivery Consultants, Sales Development Representatives and Field Marketing.

Key Responsibilities:

• Territory Management: Manage a portfolio of strategic enterprise accounts and high-potential prospects. Develop account strategies to maximize growth and renewal opportunities.
• Customer Lifecycle Management: Own the full lifecycle of the customer journey, including:
• Prospecting and pipeline development
• Opportunity management and qualification
• Pitch and proposal development
• Closing new business opportunities
• Seamless handoff to onboarding and enablement teams
• Managing the renewal process to ensure high retention rates
• Collaboration: Partner with internal teams, such as Solutions Engineers, Customer Success, and Marketing, to deliver tailored solutions that drive customer outcomes.
• Relationship Building: Cultivate strong relationships with key stakeholders across client organizations, including C-suite executives.
• Market Expertise: Stay informed about industry trends, competitive landscape, and customer challenges to position our solutions effectively.
• Performance: Consistently achieve or exceed sales targets for recurring revenue and incremental growth.
• Opportunity Hygiene: Ensure CRM systems are up-to-date with accurate opportunity records, enabling effective forecasting and visibility into pipeline health.

Qualifications:

• Experience: 5+ years of successful experience selling recurring software and professional services to enterprise clients.
• Track Record:  Demonstrated proficiency in achieving and exceeding quotas or annual sales plans. History of managing on-time renewals or driving improvements in net revenue retention. Proven success in developing and executing account strategies that result in measurable growth.
• Strategic Sales: Expertise in managing large accounts, including cross-sell/upsell and renewal strategies.
• Collaboration: Proven ability to work cross-functionally with diverse teams.
• Communication: Excellent written and verbal communication skills, with the ability to present complex solutions effectively.
• Self-Motivation: Strong ability to work independently, prioritize effectively, and manage multiple initiatives in a fast-paced environment.
• Tools: Proficiency in CRM systems and sales enablement tools (e.g., Salesforce, LinkedIn Sales Navigator).

Preferred Qualifications:

• Experience working with multinational corporations or organizations with complex subsidiary structures.
• Familiarity with marketing technology and/or digital experience software.  Selling into the office of Chief Marketing Officer, Digital Experience Officer and/or Dev Ops teams.

Application Process

This is a full-time salaried position with a competitive benefits package, including bonus opportunities and unlimited vacation/FTO. Salary is commensurate with experience. Please submit your cover letter and resume for immediate consideration.

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