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AU Compliance and Quality Assurance Officer (ASQA, Kanban Boards, MS Project) | ZR_653_JOB

Remote:

Full Remote

Contract:

Full time

Work from:

Philippines

Offer summary

Qualifications:

Experience with MS Project or Planner, Familiarity with ASQA compliance framework, Proficient in MS Office Suite, Professional written communication skills.

Key responsabilities:

Monitor and report compliance within RTO
Manage compliance tasks and audits

PeoplePartners Inc. https://www.peoplepartnersbpo.com/

201 - 500 Employees

See all jobs

Job description

Job Overview:

The Compliance and Quality Assurance Coordinator plays a critical role in ensuring the adherence to compliance standards and the maintenance of quality assurance frameworks within the Registered Training Organisation (RTO). This role involves monitoring, reporting, and managing compliance tasks to ensure that training services meet regulatory requirements, while continuously improving processes and documentation to align with industry standards.

Job Description:

Monitoring and reporting compliance and quality assurance within the RTO framework
Managing compliance tasks, ensuring adherence to regulations
Coordinating audits and maintaining compliance registers
Coordinating assessment validation
Providing administrative support for the Head of the Department
Preparing meeting agendas, taking minutes, developing action plans, and following up on key actions
Writing policy and procedure documents, creating QRGs with screenshots
Coordinating continuous improvement initiatives
Managing TAS documents, Trainer Profiles, and Matrices
Reviewing training products on the LMS for compliance
Checking marketing materials for regulatory compliance

Requirements

Experience with project management software such as MS Project or Planner
Familiarity with Australian RTO compliance framework (ASQA)
Experience with digital task workflow systems like Kanban boards or other team management software
Professional written communication skills
Quality customer service skills
Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook, OneNote)
Proficient with MS Windows