Principal Agent (PPRA) Short-term Rentals

• Strategic Planning: Collaborate with the Managing Director to create and implement long-term strategies aimed at enhancing market position and achieving financial growth.
  
• Financial Management: Oversee budgeting, forecasting, and financial reporting processes to ensure profitability and meet financial goals.
  
• Operations Oversight: Identifying villas, acquisition of new Homeowner clients (going to villas or cold calling), lead follow up from ad campaigns, manage day-to-day operations including property management, guest relations, maintenance, and leasing activities.
  
• Team Leadership: Lead, mentor, and inspire staff members while fostering a positive work environment that encourages professional development.
  
• Market Analysis: Conduct thorough market research to identify trends, opportunities for expansion, and competitive positioning within the luxury rental market.
  
• Client Relations: Build strong relationships with property owners, clients, vendors/suppliers, and other stakeholders to ensure satisfaction and loyalty.
  
• Regulatory Compliance: Ensure all operations comply with local laws, regulations, and industry standards related to real estate management.
  
• Marketing Strategy: Develop innovative marketing campaigns alongside the Managing Director to attract new tenants or clients while enhancing brand presence in the luxury market.
  
• Property Acquisition & Development: Identify potential properties for acquisition or development that align with strategic goals.
  
• Risk Management: Assess risks associated with property management decisions; implement strategies to mitigate those risks effectively.
  
• Reporting & Analytics: Prepare comprehensive reports on operational performance metrics; analyse data to inform decision-making processes.
  
• Conflict Resolution: Address disputes or issues between clients or staff professionally and effectively.
  
• Technology Integration: Leverage technology solutions for property management systems and guest communication platforms to improve operational efficiency.
  
• Networking & Partnerships: Establish partnerships with businesses or organisations that can provide value-added services or enhance business opportunities within the luxury sector.
  
• Sustainability Initiatives: Promote environmentally sustainable practices within managed properties where applicable.
  
  
  
  

Requirements

• PPRA Principal status / PDE5
  
• FFC credited
  
• Minimum NQF5 qualification (bachelor’s degree is advantageous)
  
• Must reside in Plettenberg Bay, Knysna, or Cape Town.
  
• Proven experience in real estate management or luxury rentals.
  
• Strong communication skills in both English and Afrikaans.
  
• Own vehicle and valid driver's license.
  
• Strong computer skills (Microsoft Word, Outlook, Excel); Proficiency in property management software is a plus.
  
• Strong leadership skills with a track record of managing teams effectively.
  
• Excellent financial acumen with experience in budgeting and forecasting.
  
• Exceptional communication skills both written and verbal.
  
• Ability to analyse market trends and make data-driven decisions.
  
• Exceptional organizational and multitasking abilities.
  
• A high level of integrity, dependability, and work ethic.
  
• A passion for delivering outstanding customer service in a luxury environment.
  
  
  

Benefits