Remote, Nationwide - Seeking Manager, Operations
Everybody Has A Role To Play In Transforming Healthcare
At Vituity you are part of a larger team that is driven by our purpose to improve lives. We are dedicated to transforming healthcare through our culture by working together to tackle healthcare's most pressing challenges from the inside.
Join the Vituity Team. At Vituity we've cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call "culture of brilliance." Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.
Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. With Vituity, if you ever need to move, you can take your job with you.
The Opportunity
- Provides operational leadership, management, and oversight in the development of current and new process improvement programs to address practice line operations performance.
- Works with a multidisciplinary team of physicians, site-based personnel, consultants, and managers to develop and implement new programs, from concept to delivery. Analyzes the impact and success of these programs.
- Analyzes and draw insightful impressions from objective data, "human intelligence," and other forms of investigation to identify process and organizational issues in need of improvement. Analyzes performance data to assess performance and identify areas for improvement. Provides expertise and operational support to data acquisition and management, including developing dashboards and score cards.
- Ensures deliveries of the projects and programs that support strategical goals of CEP and MedAmerica.
- Provides oversight to division operations, projects, programs, and personnel.
- Has a high level of understanding for scope, goals, and metrics for practice line, as well as in-depth knowledge of local site conditions, personnel, and performance.
- Implements, coordinates and executes policies and operational initiatives for practice line.
- Provides operational support including revenue cycle management, educational programs, and Business Development support.
- Acts as department liaison and resource for external departments.
- Establishes standards and objectives for department personnel, defining expectations and goals based on individual skill sets.
- Reviews performance evaluations on a semi-annual basis and conducts annual performance reviews and goal setting.
- Meets regularly with department personnel, as a group and individually as needed.
- Oversees the recruitment, hiring, training, and counseling of department employees.
- Conducts staffing analyses, gap analyses, and forecasts department staffing needs. Prepares proposals and evaluates opportunities for growth and expanded practice line functions.
- Compiles, maintains, and disseminates department resources and communication.
- Manages practice line metrics and reports to leadership regularly.
- Travels as needed to practice locations for personnel and project support.
- Provides management and executive support to Practice Line physician leadership.
- Manages practice line and physician meetings.
- Provides project management and project support on an ad hoc basis for organizational/department initiatives as needed.
Required Experience And Competencies
- Bachelor's level education in related field required.
- Master's degree preferred.
- Experience in healthcare, with physicians, and in a service industry preferred.
- 3-5 years of experience in complex project management and managing healthcare related projects preferred.
- 1-3 years of managing multiple direct reports preferred.
- Experience in program development and project management concepts preferred.
- Strong communication skills required - both oral and written. Strong report writing skills.
- Strong project management skills required - some familiarity with Lean and Agile preferred.
- Exceptional Data analysis and interpretation and visualization skills.
- Tech Savviness - ability to adapt to new tools and software to best utilize them in a business setting.
- Ability to work collaboratively across departments.
- Demonstrated ability to handle detailed work accurately and quickly, to work to deadlines on multiple projects, to work as a team member in a collaborative and participatory manner, and to interact both in person and over the phone with a courteous and professional demeanor.
- Excellent oral and written communication skills. Polished public speaking skills with an ability to present to all types of audiences.
- Thorough working knowledge of MS Office applications (PowerPoint, Excel, Access, Word).
The Community
Even when you are working remotely, you are an important part of the Vituity Community. We offer plenty of opportunities to engage with other Vitans through a variety of virtual meet-and-greets, events and seminars.
- Monthly wellness events and programs such as yoga, HIIT classes, and more
- Trainings to help support and advance your professional growth
- Team building activities such as virtual scavenger hunts and holiday celebrations
- Flexible work hours
- Opportunities to attend Vituity community events including LGBTQ+ History, Dia de los Muertos Celebration, Money Management/Money Relationship, and more
Benefits & Beyond*
Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.
- Superior health plan options
- Dental, Vision, HSA/FSA, Life and AD&D coverage, and more
- Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%
- Outstanding Paid Time Off: 3-4 weeks' vacation, Paid holidays, Sabbatical
- Student Loan Refinancing Discounts
- Professional and Career Development Program
- EAP, travel assistance, and identify theft included
- Wellness program
- Vituity community initiatives including LGBTQ+ History, Dia de los Muertos Celebration, Money Management/Money Relationship, and more
- Purpose-driven culture focused on improving the lives of our patients, communities, and employees
We are excited to share the base salary range for this position is $91,130 - $113,915, exclusive of fringe benefits or potential bonuses. This position is also eligible to participate in our annual corporate Success Sharing bonus program, which is based on the company's annual performance. If you are hired at Vituity, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. We believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please speak with a recruiter for more details.
We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.
Vituity appreciates differences; our dedication to diversity, equity and inclusion is at the heart of our organization. Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.
- Benefits for part-time and per diem vary. Please speak to a recruiter for more information.
Applicants only. No agencies please. 
