Sales Development Representative

Job Title: Sales Development Representative – Hospitality

Type: Full-Time, Remote

Working Hours: Mondays - Fridays, 8:00 am - 4:00 pm (Miami Time Zone)

Compensation: $1,200-$1,500/month + commission (based on assessment)

About the Company:

We are a leading hospitality solutions provider specializing in enhancing guest experiences and streamlining operations. Headquartered in Miami, Florida, our services include customized guest communication systems, reservation management solutions, and integrated customer relationship management (CRM) tools. Our cutting-edge technology empowers hotels and resorts of all sizes to optimize their sales efforts, improve guest satisfaction, and boost revenue. Join us in transforming the hospitality industry through innovative solutions!

Job Description:

We are looking for an experienced Sales Development Representative (SDR) with a passion for sales and a deep understanding of the hospitality industry. In this role, you’ll identify and engage potential clients, qualify leads, and schedule impactful meetings to drive sales opportunities. The ideal candidate has a strong sales background, ideally within hospitality, and a proven ability to conduct high-volume outbound calls. We offer comprehensive training to equip you for success in this role and provide ongoing support to foster growth and development.

Responsibilities:

• Proactively identify and reach out to potential hospitality clients through targeted cold calling, aiming for a daily volume of 150-200 calls to build a robust pipeline.

• Qualify prospects by understanding their business needs and aligning our solutions to add value.

• Schedule appointments and set up meetings for our account executives to advance the sales process and close deals.

• Accurately track and update lead information in our CRM system, ensuring data integrity and seamless follow-up.

• Cultivate strong, lasting relationships with prospective clients, prioritizing long-term engagement and fostering customer loyalty.

• Collaborate with the sales team to align strategies, improve lead quality, and optimize our sales processes.

Requirements:

• Minimum of 2 years of experience in a Sales Development Representative (SDR), Appointment Setting, or high-energy sales role, preferably in the hospitality industry.

• Strong verbal communication skills and a demonstrated ability to conduct high-volume outbound calls.

• Experience with CRM tools, and proficiency in Microsoft Outlook for communication and scheduling.

• Knowledge of the hospitality industry and understanding of guest services, hotel operations, or customer engagement solutions is a plus.

• Availability and willingness to work within the Miami timezone (Eastern Standard Time).