Job description

This is a great opportunity for someone to join a global company serving over 100 markets through distributor partnerships and with own centers in 16 countries.

Company Profile

Our client was founded in 1981 in Barcelona, Spain and started their business in the Philippines in 2011. They design, develop, manufacture, and market analytical solutions, devising both reagent' tests and analytical instrumentation for in vitro diagnostic (IVD) laboratories as well as for industrial purposes. Their aim is to improve health and well-being around the world.

Job Overview

The Technical Sales Specialist will be responsible in developing sustainable businesses from the In Vitro Diagnostic sector that includes hospital-based laboratories, free standing clinical laboratories, infirmaries, OFW clinics and blood collection facilities in Cebu area of responsibility and to do actions such as business development and improve customer satisfaction.

The role will be a work-from-home set up and requires a field visit to the clients weekly.

Duties and Responsibilities

Achieving the assigned sales budget (monthly and annual)
Creating quality monthly itinerary (IT)- weekly itinerary aligned with the business objectives to ensure area development is attained and post call reports prepared after every visit. To submit succeeding monthly IT and daily call report (based on previous months IT) for reimbursement to be submitted to respective District Managers
Executing the company's value proposition to create new account opportunities.
Effectively sharing product/s and service information with distributors and end-users
Building and nurturing a strong direct customer base, while growing the existing network
Maintaining excellent relationships (being a solution provider) with customers to ensure satisfaction and loyalty
Address customers calibration (according to Westgard Multi Rule), control and reagent concerns
Providing tailored service and individual attention to meet customer needs
Conducting product demonstrations and providing clear technical explanations to customers
Delivering training sessions and updates on new or existing products to customers
Preparation of customer interactions for reporting and analysis i.e., Itinerary report (identify 2 potential clients per day, as per KPI), daily call report, funnel management, preparation of quarterly sales forecast, monthly sales performance report (budget vs. actual)
Collaborating with the finance for Accounts Receivable (AR) specialist to monitor and follow up on receivables for the region
Other ad hoc tasks related to technical services, such as troubleshooting and installations

Requirements

Must be a graduate of Master or Bachelor’s Degree in Medical Technology, Medical Science, or any related course
Ideally at least 1-2 years of professional practice in IVD field, laboratory, diagnostics, or laboratory device production or distribution companies
Experience in sales within the related industry is acceptable but not required, as long as the candidate has laboratory experience and is willing to pursue sales
Proficient in MS Excel
Good communication and interpersonal skills
Amenable to do field work within the region and flexible to visit the Manila office once in every quarter for sales meeting
Must have a valid driver’s license

Job type: Permanent

Employment type: Full-time/Direct Employment

Schedule: Monday to Friday

8:00 am – 5:00 pm PH time

Location: Remote/WFH

Industry: In Vitro Diagnostics (IVD)/Laboratory Devices

Required profile